I'm always baffled by negative reviews on a product that is inherently rated very high.Let's dispel some rumors...The stone will crack (likely most cooking stones) if you put a cold stone in a hot oven. They need to be in when you fire up the oven from cold.The holes for the propane burner are non existant... there are two studs that you hang the frame on the back of the burner on, there's nothing to screw in or drill - UNLESS - you're trying to put it in the wrong slot. There is a hopper/add slot for combustibles, and the actual hopper for the combustibles. Seems obvious, but you swap out the pellet/wood tray for the propane burner.The baffle that prevents ash from getting on your food when you use combustibles has to be removed before you use the propane burner. Two screws removed and you're good-to-go. It's not that big a hassle. Of note, if you plan on using propane from the get go, take the baffle out BEFORE you fire up and season the oven for the first time. I had a tough time getting one of the screws out of the baffle because it got hot.The battery is pretty self-explanatory, it even says what you need in the pics for the oven. The igniter works perfectly.Now, to the review... For the money, this is an excellent buy!! I shopped hard (like OCD shopping hard). Up against the top brand, I chose this one because it was significantly less expensive, and it came with almost everything versus adding on needed accessories. It also has 4 legs... Whoever think 3 legs on an 800° portable appliance is a good idea probably thinks ironing boards are designed well, too.The build quality is excellent, anything I had to attach went together easily (the instructions are a little lacking, but it's pretty obvious what needs to be done).I did the recommended first heating, and I used pellets. As others have mentioned, it's a little bit of a process, but they are all that way, even full, permanent installs that take wood have to be cared for during the process. Timing is everything, but you would probably want to wait before sliding a pizza in until the smoke from adding fuel had subsided. With pellets, I got the oven to 800°, but it took a while.After it cooled, I cleaned it, removed the baffle, slid the propane burner in, fired it up and within 30 min was at about 600-650° on the built in thermometer. I actually believe it's reading low because the first pizza was done very quickly and needed frequent turning (turning is the secret to good pizzas in these ovens - no more than 30 seconds without turning. A note about temps... I see all lots of claims of ovens that get to 900°. Not only is this unnecessary, but in the more detailed reading, anything above 700° may not be as desireable as people seem to think... The pizza DOES need some time to cook. I don't think I would have a 900° oven up all the way for these pizzas... Ones I've had from the super expensive portables are always charred somewhere, and sometimes the crust isn't "done" all the way. It takes practice, though.I am super pleased with the purchase, would totally buy again. One more note... the burner was shipped separately, and got snafu'd by the shipping company. I originally thought they had failed to send the burner, sent Pizzello a note to ask, after normal business hours. They responded immediately, with shipping updates on the burner, and it arrived the next day. Excellent customer service!!!Be wary of shilled reviews, and for those of you that write them... Work on your grammar, and just stop.UPDATE [1 month in]: Still love the oven!!! Am switching out the stone for a piece of steel, though, the stone(s) are a little unpredictable in my experience, and every great pizzeria cooks on flat steel, too. Also, more on temp... 600 is plenty hot enough, and the pizzas cook more evenly, if only a minute longer, and less chance to mess up one side. Lastly, the rotation is key, most of the cooking is done near the burner. Still a phenomenal buy!

I was looking forward to this product because most of the reviews seemed to claim it was a good pizza oven for the price. I started to unpack this and as I was opening the box noticed how much tape was on the box. I then saw the box was torn up. As I began to take each piece out it seemed as if everything was really tightly packed. I noticed that the pizza peel had a dent in it. I was disappointed but it’s just a small ding, but they packed the pizza stone on the very bottom of the box with very little protection and it was broken. Getting it all back in the box was an hour long struggle. I sent a message to the Pizzello folks and am waiting to hear back before I decide if I’m sending it back.A few days later the Pizzello folks made good on getting a new pizza stone and a $5 discount.The oven worked great and it’s so quick and easy to use. My first pizza came out crispy on the bottom and crust, but chewy with a char like the real deal. It only took about 15 minutes for it to heat up to 700 degrees with the door on. It cooked the pizza in 15-20 minutes! I love this so far. Thanks Pizzello!UPDATE ON THE REVIEW…… the pizza stone only lasted for 3 pizzas. It broke into 3 pieces as I was removing it from the oven like pulling apart soft dried clay. I’m not sure what this is all about, but beware.CUSTOMER SERVICE WITH PIZZELLO IS GREAT! 5 STARS TO THEM FOR MAKING GOOD ON A SECOND BROKEN STONE.The oven works great and makes an awesome pizza.

I have mixed feelings about this oven. First I’ll state what I like. I love having an oven that comfortably fits a16” pizza. Everything was packaged perfectly so no items were damaged in shipping. Nothing was missing and it was very easy to assemble without my husband’s help. The pizza stone seems adequate but I replaced it with a 16” pizza steel that I bought for a home oven. I really like that it has a small opening to see into the oven without removing the whole door.What I don’t like: there isn’t much space between the pizza and the top so it takes a lot of temp control to get the right cook. There aren’t any markings on the temp control knob so it’s a crap shot to get the flame the same for each pizza. Between pizzas the temp needs to be higher to heat up enough and get the stone/steel back up to temp but when launching the pizza the flame needs to be lowered as not to burn the pizza before it’s done. This is increasingly difficult when the knob is in the back and the little peek hole is up front and without markings it takes a few tries to guess where it needs to be. Additionally, there is some coating at the top inside that after a few bakes begins to flake and fall into the pizza or onto the baking surface. I’ve ruined my fair share of pizza due to this. Because of the small interior height it is not easy to clean. Top and all inside walls, including door have this black mess not easy to clean. I have two pizza nights a week and give pizzas per night. It has taken a couple months to get all the chemical-like black to not flake any more (at least I hope).All in all I’m not sure I’d purchase this one again but I certainly wasn’t ready to spend $800-$900 for other ovens this size.

Fait de l’excellente pizza

This is such a great multi-fuel oven, capable of using both wood (pellets, kindling) or gas using the burner inlcuded, which can easily get up to 400degC. It's not the smallest but does come with a useful carry bag - it has accompanied us on holiday to France so is portable enough. I have to mention Zoe in the customer team for her fantastic support when called upon. I genuinely don't think there is a better quality, better value, more flexible pizza oven on the market today.

Not many UK reviews so I have done one. Arrived well packaged. Assembled in minutes and used same night to make garlic bread as a first trial. I used wood pellets and it did get upto temp despite our cool weather although there was no wind. Cooked very quickly as it should. Great value. Will try the gas attachment at the weekend. Don't hesitate to buy this

This was a present for my husband's 40th birthday. A little pricey but great if you like to make pizza at home and entertain people

Great pizza oven. Being able to use on gas or wood, is excellent value. At the moment using Gas and made some cracking pizzas already.