The first doorbell system I received had some sort of battery problem. Charging took far longer than it should have and the charge percentage reported by the app changed up and down very quickly. Other than the battery issue the doorbell worked great. I reached out to the Aosu support e-mail regarding my problem and got a response a day or so later. Receiving a replacement took a bit longer than they quoted but that may be due to the Christmas season. The replacement doorbell (shipped new from Amazon) charges and functions as expected. I did have to pay the return shipping upfront but was reimbursed via Amazon after providing a receipt.I am really enjoying this doorbell. I have a number of other cameras so I would know if this missed notifying about any activity and it has not. I have also not received and false alarms but my house is far enough off the street to not receive unexpected motion like passing cars. Setting up the app and doorbell system took only a few minutes and worked on the first attempt. Adding another user to my doorbell also went without a hitch. We both receive notifications as expected. Pulling up events and live video is also quick and easy. With the first doorbell there was sometimes an error when trying to view live video and I had to press a refresh button. I have not had this issue with the replacement but even if I did it's a matter of one button press to resolve so I don't consider it a major issue.Video quality is very clear even at night. I have a porch light so the unit rarely uses night vision and instead must rely on fairly low lighting. It also doesn't appear to take up much space on the base unit's SD card as even running for a couple months only showed a very small percentage of space used. Video is easy to view at home or while away with no costs as you find with Nest and other products.Two-way audio is quite clear and there is little delay. There are 3 canned audio clips to ask people what they are doing or to drop the package at the door in a male voice. I have not had a need to use them but they seem realistic enough to get the job done. It would be nice if there was a feature to record your own audio clips, but there is not.I'm very happy with my purchase.

Update:We've upgraded our rating to 5 stars and bought a second doorbell of this model for our other door. We like this doorbell that much. We've also added Aosu 4 solar security cameras with the separate (not attached to the camera) solar panels, so we're now all in with Aosu. Thank you Amazon for all of the Aosu deals. We saved a bundle.Why the upgraded rating for the doorbell? After fumbling around, we found all of the features in the app that we need to monitor the doors to our house. Video playback is still herky jerky, but we'll live with this trade-off for exceptionally crystal clear video. This doorbell model works very well.We're staying with the wireless option because our 'vintage' house requires more wiring than we care to invest in doorbells. The wireless works well with our mesh router and signal extenders with zero dropouts.We solved the battery drain in several ways. Turn off the blue doorbell light, it sucks power. Don't monitor the area 24/7, that sucks power, too. Doing these two things keeps the doorbells charged to 90-100% for months.HOWEVER, many thanks to Aosu for not hiding the doorbell USB port inside the mounting plates. Access to the USB port when the doorbell is locked in place allows for continuous charging with solar panels and solves the entire battery drain problem permanently.We attached 5W solar panels (available on Amazon) to the doorbells and added long USB male to female cables (also Amazon) to snake around the door frames and up to the solar panels on the roof. The solar panels now keep our doorbells fully charged. This option is something that Aosu could offer for anyone opting for the wireless doorbell version.It means that we can turn back on the doorbell's blue light and monitor 24/7 if we want. But we're already 'trained' in the above ways to conserve the battery, so not going OCD here...lol.We're not fans of the Ring community sharing (private people) and are glad not to be on that particular 'social media'. We're also not cloud fans (hello Crowd Strike?) and totally appreciate local storage, which we manage daily by deleting all videos. Seriously, we don't need to save videos of the mail carrier or package deliveries and clog up the doorbell's storage... :-).Initial Review:First off, thank you to all the reviewers. After futzing around for a year trying to figure out which video doorbell to buy, you guys helped with this decision.No regrets here. Wireless installation was a breeze and works well with our Samsung tablets. The images are crystal clear. We'll most likely hardwire for full-time observation because doing so drains the battery too quickly. Another possibility is a USB solar panel connected to the bottom USB charging port to keep the doorbell fully charged once we figure out the correct solar panel wattage.With the porch light turned on, we turned off the infrared for full color night vision and it's amazing even with our low wattage LED porch light. No porch light? Then you'll need to enable infrared, which also works as it should.Suggested Improvements: The Aosu app interface is kludgy and could be improved. An interface with a drop down set of menus, think any Microsoft Office application, would go a long way to making these products more consumer friendly along with easier to configure and maintain the cameras or some pop-up words to tell the user what an icon does. Because we just ordered the Aosu 4 cam solar security camera set on deal from Amazon, we're kind of dreading its maintenance with the current app interface.We're maintenance minded and like to be able to do things like check the battery life (not on the home card as specified in settings), delete old files (not able to do this with the incorrect directions in the online manual, but finally figured it out with an 'Activities' icon), check the WiFi signal strength easily (have to futz around in settings to find it and its buried in 'About Device') and delete notifications/messages (we don't need to see forever worth of messages and prefer to keep this list shorter or empty on a daily basis).We have a call into customer support because we'd like to be able to define where the Aosu app stores event files. We don't need to fill up our internal tablet storage when we have gigantic SD cards in our tablets just for storing data.Wish list? An app for our desktops - Linux and Windows. Given that the doorbell's hub is already on our network, then a desktop app would be an unbelievable bonus putting Aosu way ahead of everyone else. Because this isn't an NVR, Blue Iris doesn't support these cameras...yet...but we're trying.By tapping our Samsung tablets to the side of our 55" Samsung TV monitors we have the tablet's interface on the big screen. The problem is that it's not a KVM switch, which puts us back to the desktop app wish. Yah, we know, there are Android emulators for the desktops, but they're still not 'there'.All in all, as noted above, we like this doorbell so much that we'll be all in with Aosu security once our security cameras arrive. The single star ding is for the above suggestions for the consumer's experience and not for the hardware which works well.

Excelente compra, se puede integrar en la misma app de la marca varios dispositivos de adentro de la casa, la nitidez de la imagen me encanta y su fácil instalación, tiene la memoria SD ya incluida y no hay que comprar otra, vale la pena el costo por tener tecnología de IA. Solo recomendaría a la marca colocar la tarjeta SD que ya viene incluida en el repetidor que va adentro en la casa y no en el timbre por seguridad.

他のメーカーに比べて画質が良い！携帯で家の外からでも確認できて夜も暗視モードでよくわかる人が近くにきても携帯に通知してくれるしとても便利！

 

Excellent video doorbell available at an affordable price. I recently reviewed this product in the United Kingdom on November 19, 2023. The setup process was quick and straightforward, thanks to the clear instructions provided. The picture and video quality are superb, and the accompanying app is user-friendly, reliable, and intuitive.While some users have mentioned the absence of an option to add an extra chime at the moment, it would be beneficial if the ability to connect two doorbells to a single wifi home base were available. I encountered a minor issue with audio sound initially and reached out to customer service. Ann provided outstanding assistance, responding promptly and suggesting a few tests. She recommended capturing a short video to aid the technical service department in resolving the issue. This practical advice proved valuable, and I received a brand new replacement just two days later. I am a very satisfied customer, and I must say that this is the best customer service experience I've ever had with any company, earning them a well-deserved 5-star rating. Ann's support was exceptional.Although I can't speak to the battery life yet, there is no indication that it shouldn't last several weeks (or even months) based on a full charge and a reasonable number of daily events captured.In summary, this is a high-quality product that delivers on its promises and provides excellent value for money compared to pricier alternatives in the market. I would wholeheartedly recommend it.Thankyou Aosu I will be a returning customer 😊

This is now my second doorbell. I had bought one to test out for the back door and it worked really well so bought another one for the front door. The back doorbell is on battery power while the front one is wired into the old house doorbell.Size: It is a lot bigger than your regular doorbell or even the Ring doorbells. If you're looking for something small, slim profile, etc. then this is not the doorbell for you.Battery powered doorbell: Worked surprisingly well considering it was exposed to the elements. It took a couple of months before I had to charge it up again. I live in Alberta, Canada and it weathered well in the March temperatures (dipping down to about -20C. Captured video just fine and clear but there is a lag between you receiving it vs where the person is located.Wire powered doorbell: Installation was fairly easy and integrated with the chimer in the house really easily. The location of the doorbell is on a 90 degree angle so used the plates that were provided to tilt it so it would point more towards the walkway vs just the front door. Again, captured video fine but there is a lag.App: The app worked well but I had to get assistance from customer service to get it linked to the Google Assistant but it wasn't difficult to use. Only wish that the voice chosen could be on a more permanent scale instead of having to remember to pick the voice change before answering the person as currently, it's defaulted to using your own voice when you open the app to answer and not one of the other voices you choose. If you're female and want to use the male voice when answering for safety purposes, you have to remember switch the voice before answering or it will be your own voice that comes through first.Customer Service: AMAZING! I had used all the tilt/angle plates that came with the doorbell but it still wasn't enough (the doorbell is on the side of the house so 90 degrees from the walkway) so I reached out to customer service with a picture of what the doorbell see vs what it should see. They not only responded quickly, they sent me 2 additional plates at no cost and it arrived within a few days. Every time I have reached out to them, they have been very responsive which shows they stand behind the product.Overall impression: Very good doorbell to upgrade to if you want a camera one but don't want to spend the high cost dollars for it. The doorbell is a lot bigger than others but does what it's supposed to do. The cost is decent for what you get but the best part is the customer service. I would give it a 6 star out of 5 for the customer service alone. Would I buy it again? Well... I already bought 2 but I would definitely recommend if people were asking.