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2025-07-24 21:22:00
Good cooler when first purchased but after a while I noticed it was hard to keep the white wines cool as the temp would not lower. Upon opening the glass door I noticed ice on the back wall of the cooler. I then had to remove all my bottles of wine, place them in a cooler to maintain a constant temp (not easy for red wines) and defrost the unit. Once defrosted it worked well for another 4-6 months then it would ice up again. When the ice melted the water collected in a small container in the back of the cooler, requiring me to pull out the cooler and remove the water using a wet vac.
Jvgopin
2025-06-23 13:53:27
I bought this wine cooler (although not through Amazon) and am passing on my experience since I'm now looking for a replacement cooler. Purchased the cooler in Oct. 2011 from an on-line store with a 90-day labor, 1-year parts warranty. The cooler worked fine until June 2012 when it stopped cooling completely. I contacted the U.S. distributor (the cooler itself is made in China, of course) and was told I could get the unit repaired locally and that they would honor the parts warranty if it needed replacement parts. So I took the cooler to a local appliance repair shop and they inspected it, installed an in-line tap into the coolant line and recharged the refrigerant. They reported no visible leaks, but the possibility of leak in the internal tubing which they said would "not be repairable." After this repair the cooler worked fine from July 3 to August 14, 2012, and then stopped cooling altogether. Just to confirm that repairing an internal leak of coolant was no repairable, I got a repair estimate from another local appliance repair service which came back at $500+ with the recommendation to simply replace the unit. Wanting to cover all my options, I contacted Edgestar technical support and asked if it was worth crating and shipping the cooler to them from Santa Fe, NM to Austin, TX, for repair. You guessed it, they advised that these costs plus their labor to work on the cooler exceeded its value; I should replace it. Since this is the third wine cooler I have owned, and both of the other coolers are still running in other locations (after ten years for one and nine years for the other and both were made in the U.S.A), I could simply conclude that this Edgestar was a flawed product, but now there's nothing to do with the one I've got but to junk it. I won't buy another Edgestar product of course. I'll look for a replacement made in the U.S.A, which will be more expensive, but of better quality, and I'll also spring for a better warranty, which in this case, would probably prove to be cost effective.
Ray Ford
2025-06-05 14:40:51
Fridge looks nice and seems to be working fine. I had none of the shipping damage or DOA problems I have seen in other reviews. Seems to be holding temperature on top and bottom sections.Funny thing about these wine coolers in this price range at least. They are always overstating the number of bottles that fit in there. Kind of like how many people can fit in a volkswagon,... anecdotal. You could stuff it up to 46 I suppose but it would be a trick to use it comfortably. You lose a couple of bottle spots with the temperature control panel which is unfortunately designed. Also, most bottles scrape on the rack above it. But still, works fine for me.
William duba jr
2025-05-29 09:48:32
I was shopping for quite awhile looking for the right cooler. We had a very restrictive area and this cooler fits well. After looking at several reviews of the EdgeStar vs. others, I narrowed my choice to the EdgeStar and one other brand. Price difference of a few hundred dollars led me to the EdgeStar. Reviews were similar. I could have saved a few hundred from what I paid for the EdgeStar on other brands I researched, but reviews were horrible. I have had it for about a month now, and so far, so good.The only negative is that the spacing of the shelves is tight and I am not sure how you really can get 46 bottles inside, but I have not really spent a lot of time trying to focus on it. Maybe after the holidays I will figure it out.
Bill D
2025-05-28 15:05:14
Don’t buy. Broke 18 months into use. Compressor went like others have said, terrible support and a fortune to fix. Wish I read the reviews before I bought.
Mason T. Pruner
2025-05-10 18:52:07
We bought this unit a couple of years ago. It would frequently ice up and require defrosting, then last week quit working completely. After calling the authorized service provider we were told it would cost over $450 to fix - making it pretty much a disposable unit
Douglas
2025-02-27 16:38:54
We bought the 46-Bottle EdgeStar Built-In Dual-Zone Wine Cooler about 3 years ago. It stopped cooling and the cost of repair is beyond the cost of a new unit. I can not recommend this product to anyone. I will spend more and buy a USA built unit that at least can be repaired.
Mike Leppones
2025-02-20 16:09:08
Similar to other reviews, our EdgeStar worked perfectly for about 18 months. Just recently it stopped cooling all together. I have called several local repair shops and they do not repair this model. It is now out of warranty and similar to other posts, I don't have many options than to spend money on a brand new unit. I am not happy and could not recommend this product.
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