I purchased this with the understanding that the Power Log 430 II software would work with Windows 10. The software does work but requires a driver for the VR1710. Apparently, Fluke has not published a driver for this device that is compatible with Windows 10. When I called their technical support line, I was told there is no timeline available as to when or if Fluke will ever provide one.

I was able to get this to work on Windows 10 in the following way:Search the internet for "Fluke Powerlog Application Software" and click on the link to Fluke's website.Download PowerLog Classic Application Software V4.6 (.exe)Install the software. Plug in your VR1710 to the AC Power and plug in the USB to your computer. Windows should automatically install a driver for it. Then open up PowerLog Classic and you should be able to connect to the device.The CD that comes with this did not work for me in Windows 10 64-bit. I was able to install from the CD on an older computer with Windows XP, but later figured out the above approach that works on Windows 10.

Said he handed off to me. I had access code. Never got call or doorbell rung. Possibly stolen. Shows no photo of delivery and never handed it to me or got access code because it was an expensive item. Gary

Like the other reviewer said, you have to go to the fluke website and install the software first. I had to plug in the device and win10 did NOT automatically load the driver. I had to search for the .zip driver on google/fluke website > save the folder somewhere > update driver manually in device settings > point to the folder and click ok.

I just purchased and received the Fluke VR1710 based on Fluke's reputation for building quality test and measurement products. I own over half a dozen Fluke products and have generally been very satisfied, which is why I frequently return to purchase more Fluke products. However, the VR1710 scores poorly, due to the incompatibility of the accompanying PowerLog software with modern 64-bit PCs running Vista or Windows 7. Although the data sheet doesn't give details, the Fluke manual specifically states that the VR1710 has been verified to run on Windows Vista (which is what I'm using) -- however, as of the time of writing, no where does it document that it is not compatible with 64-bit operating systems. Since the PowerLog software is required to run, program, configure, and download data from the device, the VR1710 is completely unusable without the the PowerLog software functioning. After struggling for a few hours to make the software work, I concluded that the driver itself was the culprit and ultimately called Fluke support for suggestions. After holding for an extended period, I finally reached a customer service engineer in the power quality group. He confirmed that the VR1710 USB driver will not run on a 64-bit OS and was unable to provide any guidance on when Fluke would release a 64-bit driver for Vista or Windows 7. As a result, I am unable to use this product unless I purchase a different PC. And even then, all new PCs come with Windows 7 -- and this is not yet certified either, even for the 32-bit OS. I'm sure that the VR1710 unit itself works fine -- and does what the data sheet states. However, without the ability to run the PowerLog software to control the device, this is an $800 mistake. In an age where PC operating systems are moving quickly to 64-bit (even in laptops), it is inexcusable that this product does not operate with a modern PC or operating system. At the very least, Fluke should make it clear on the sales brochure, as well as the manual, that 64-bit operating systems are not yet supported. I was further frustrated that Fluke support could not give me any guidance as to when such support would become available. Rather, I was advised to return the product to the distributor for a refund -- which leaves me with no solution. Fluke needs to fix this quickly, including updating the documentation, or risk alienating loyal customers who have relied on Fluke products for their livelihoods. If and when Fluke updates their driver and I am able to confirm its reliability on a 64-bit OS, I will gladly revise my ranking. Until then, I can't use the product.

Helped me determine my home energy glitches.

Product details state it is compatible with windows 10, however driver for device are unable to be installed as Fluke did not digitally sign the drivers thus causing errors.In the end, I’ve paid $1400 for a paperweight. Even after contacting Fluke for assistance all they do is direct you to download from the website, with the result being the same.

As ordered is a perfect review. Why? Because the picture shows exactly what I get and because of that I recomend this product and this saler for everyone.

Impossible to get the Fluke communicating with the Windows software. Not in Windows 11, but also not in W10. Correct COM port seemed assigned, and the device is visible in Windows device manager... But useless without this communication.