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Miguel Razo-Perez
2025-08-21 15:57:32
I bought this chair and it has been great in every aspect showcased. I had to get a new one bc the mounting bracket bent and kept leaning back making me fall out of my chair. Luckily the chair comes with 3 years warranty so I messaged them and within an hour of emailing I was able to get a new chair sent to me free of charge to replace my faulty one after 2 years of owning. The chair has been redesigned and hopefully this newer model doesn't have the same issue as my old one (even if it did the customer service would rightfully fix the issue on their part). In my opinion this chair is great and the customer service is faster and more efficient than any product I have ever bought in the past, plus the 3 year warranty is a no brainer when it comes to buying a gaming chair. BUY THIS CHAIR you won't be disappointed and will be in complete comfort for years to come!!
James Jones
2025-08-04 13:25:58
Ordered this to replace an old chair, and I'm glad I did.It is easy to assemble--unless, like me, you infer from the illustration of each part by itself that it must be missing the head and lumbar cushions. It's not; they come in the box already in place, and you need only adjust their position to taste. Two other tips:1. Put the rubber rings on the ends of the assembly and let them stay for a day before you take them off, slide the rest into position under the chair, and put them back on. That made it much easier for me to get them in place with the rest beneath the chair seat. (Alternatively, you might choose to ignore the order of assembly in the manual and put the foot rest on before you place the seat on the base.)2. Double check the tightness of the plastic tubes before you install the foot rest, or you'll have to take the foot rest off, tighten, and put the foot rest back on.That said, it's comfortable, and I appreciate the head and lumbar cushions greatly. I'll update if/when the hydraulic cylinder gives out.... and sure enough,UPDATE: the hydraulic cylinder is indeed dead. It doesn't even rise and then promptly sink when I sit on it. This is quite disappointing. Looking for a replacement--inclined not to ask SITMOD for one, because they gave me the one that failed in relatively short order.
Unsatisfied
2025-07-27 15:02:31
Chair was good but oddly enough not as comfortable as the one my wife got, same model different color. Always creaking which was a tad annoying, had to retighten everything every 2-3 weeks. Finally broke on me when I leaned back and the whole thing collapsed. Might’ve just been a defective one, so on me for not exchanging it but still would recommend because like I mentioned earlier, my wife’s chair hasn’t had those issues and she’s loved it.
Diana
2025-06-17 13:19:33
I purchased for my 14 year old . He loves the chair and was determined to put it together himself and only needed help lifting the backing up so he can screw together the bottom. Took about 20 mins for him. Nice and comfortable chair - has yet to use the leg rest but otherwise loves it .
Andrew Santistevan
2025-05-28 16:02:21
I bought this chair in 2023 and it actually only lasted about 6 months before breaking. I'm only writing this review now because I've exhausted myself looking for options to fix it and have come up with nothing. So here I am, lets start with a general review.First, the chair is quite nice, it looks and feels good, meshes well with my set up, and the massager/pillow combo it came with are a great bonus addition. The footrest... Exists, and over all the chair felt sturdy, we'll come back to this, when I first built it.One of the first issues I noted was the seat as it very quickly became uncomfortable. I was able to address that with a cushion I had purchased for my last chair but I understand most people won't have that. The second issue was quite a surprise as I didn't know it was an issue until I was looking up at my ceiling. The frame of the chair is extremely cheap, despite being made of metal, and bent until it broke without my realizing it. I'm specifically talking about the part where the pneumatic tube, if that's the right word for it, connects to the seat of the chair. Sometime back in October I was watching a show and stood up only for the seat to rise. At first I thought the release had slipped so I checked the bar but it wasn't working at all. Deciding that it wasn't that big of a deal I moved on with my life until the next day when it wouldn't raise at all. I keep the chair low so I didn't really care at that point and sat down, that was a mistake. As I lay there looking at the ceiling, cursing my old body, I began to wonder what had just happened. I lifted the chair and noticed that the seat and back combo were wobbling so I took a look under to find that the metal housing around the pneumatic tube was bent and broken. From the looks of it, the welding went first and then the metal bent and cracked around it. I don't remember hearing anything that would make me worry about that so I really don't know when or how it happened. I'm well within the weight recommended for the chair as well so I highly doubt it was a weight related issue either. Still, I was overall satisfied with the chair and decided to see if I could just buy a replacement part but I had no luck finding it.With that being said, I cannot in good faith recommend this chair. I mean, it might be okay for like a ten year old but then I'd also worry about safety considering the cheap construction. On top of that, this is a fairly pricey chair if its only going to last for six months, give or take, of mild use. I recommend anyone reading this look elsewhere and I hope you find that perfect seat.
Customer
2025-05-18 15:23:10
Good chair good material. The leg rest is weak but else than that very good and tough chair. Replace the wheels with a rubber kit.
Marcel Lareguy
2025-01-28 16:06:52
Le siège ne se lève pas asse Haut et n'est pas suffisamment Rembourrer au niveau du siège et on se sent Projetée vers l'Avant , je ne le Conseil a Personne ...
Tanya
2024-12-27 13:43:00
I am less than happy with this chair, but I feel stuck with it because Amazon's AWFUL customer service took a month to refund me when I returned the last one from Zeanus where the stitches were tearing at the seam.This chair is beyond stiff, it is like sitting on a wooden bench. The lumbar pillow is awful and sounds like a jet engine, no button to turn it on or off or adjust speeds, just plug it in or unplug it. The cord is hardly long enough to reach your PC. The "footrest" comes just passed my knee, about mid-calf.I had to pay import fees that no matter what I can't get back even if I returned this. I hate this chair and wish I had just given up and sat on the couch with my laptop for what this piece of junk is worth. If you're looking for comfort, this is not it at all.
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