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Common Questions
Q: Why might measurements differ from those on the product page?
A: Slight measurement variations can naturally occur. Additionally, our listed dimensions include all parts of the suitcase, such as wheels and handles, which might not be accounted for in simple measurements.
Q: Is it normal for the handle to have some movement?
A: Yes, this is by design. A slight handle movement ensures long-term durability. It allows for temperature changes and side forces during travel. If the handle were too tight, it could become stuck or break over time, so this small flexibility is beneficial.
Q: Should there be a key for the lock?
A: No key is included because the suitcase features a standard TSA-approved lock. This lock is designed for TSA agents to open for security checks if needed, while you set your own combination for personal use. This ensures both security and convenience during your travels.
Q: Is this an all aluminum suitcase?
A: We offer two versions of this suitcase: an all aluminum model and a PC model with aluminum frame. You can choose between these options in the color selection section of our product page. For the PC version, the main body is made of premium polycarbonate (PC) while the frame, telescopic handle, corner guards, and other structural components are crafted from aluminum.
Customer
2025-07-31 15:44:37
Love the suitcase. Have used a few times. Very durable and stylish. I received many compliments. Waited in line with someone with a Rimowa suitcase. Very similar! I added brown leather grips for a little extra. Although I like the latches, it doesn’t expand like a hard case zip bag. Other than that, very happy with purchase.
Alina Guan
2025-07-17 14:32:04
I ordered the silver one. This is my first Aluminum travel suitcase. I think this can protect some fragile items better. Another good thing about it is there is no zipper and more convenient to open and close, and no worry the zipper breaks. The wheels move very smoothly. Overall, I am very happy with it.
HealthyGirl
2025-06-16 15:23:57
I purchased the mid- & large-sized checked pieces, and at first impression, these are really nice. I wanted white luggage with no exterior zippers because I've seen videos where people take ball-point pens to the middle of the zippers & open them right up.The double wheels are sturdy and smoothe-rolling, the locks seem pretty well-made, and I like the inside features.I took off 1 star because I absolutely Do Not Like black interiors. A lighter one is easier on the eyes & to see your things- personal preference.I'll come back after my trip to update review, but so far for the money, I'd say it's a pretty solid mid-price suitcase.
Antonio Alexander Gonzalez
2025-05-31 10:53:29
I was in the market, looking for an aluminum suitcase. I stumbled across this one on Amazon I would say it’s aI was in the market, looking for an aluminum suitcase. I stumble across this one on Amazon’s I would say it’s a very well suitcase. I would size up a little bit larger for-this size. Overall, the item arrived early, and it is very well prepped even comes with its own slip cover case advising that the rim of the area is aluminum and the rest is sprayed in aluminum spray paint and in plastic, but overall the latches held pretty well, taken it to three trips across the country and no dent so far Definitely worth the price if you’re looking for a dupe to Rimowa. The handle is pretty well and I sat on it. I weigh about 200 pounds and it didn’t break.
Customer
2025-04-22 15:06:42
The look, size, and weight were great but the lock mechanism did not work properly and I need to use a TSA key to make it open and close. I did not set any lock code so that wasn’t the issue.
Lynn Cherry
2025-03-28 18:29:41
I like it. Seems pretty good so far
Tony N
2025-03-20 18:52:06
The design and color are stylish. However, it broke and became fragile after my first flight. I hope it lasts for my trip back home.
Toni Avendano
2025-02-18 16:10:03
Amazing quality. Initially bought 1 because I was skeptical but love everything about this product. Ended up buying a whole set. Nicely packaged, even comes with a cover when not in use. Wheels rolls very smoothly as well. Definitely buying another set.
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