Pros of the Inissia:-Clean appearance, looks and feels quality-Small size - fits well in small kitchens-Very cheap compared to a full size espresso machine-Machine warms up quickly-FAST. I love how quick this machine is. I used to make moka pot coffee, which is noisier (or the grinder is), faster, and not as tasty.-Cheaper pods - for me, since this is true espresso, this is a more cost effective way of enjoying my coffee. It is a fraction of the cost of a coffee shop, and since buying the Inissia I have almost ceased going to the coffee shop at all. The unit is cheap enough to outweigh the costs of buying the pods anyway.-The pods run around 70 cents a shot across the board. They're about the same price whether through Amazon or Nespresso's website, but Nespresso will usually give you a good "Starter discount" and a gift the first time you order, so using a combination of the two might be helpful.Cons of the Inissia:-Ordinary coffee from your grocery store cannot be used with this unit - only pods from Nespresso are recommended. This means you can't try out different coffees and their flavors using this machine. You can buy occasional new flavors through Nespresso though.-The drip tray must be removed if a taller mug is used to collect espresso.-"A little" noisy. Doesn't wake up sleeping kids in the next room though. Much quieter than a grinder.-Precious espresso sometimes sits in the chamber where the pod is - when it's done making espresso, the last half a teaspoon of espresso (or less) may sit there. If you've removed the drip tray / used pod box then you'll need to clean the bottom of the section of the unit where the used pod box would be. Not too bad, but it's an extra step.-The used pod collection drawer also collects this espresso mentioned above - and if not cleaned regularly can grow mold. This could just be very humid environments such as where I'm at, but I was surprised at how short a time it took. I clean and air dry mine regularly now.Overall?Fantastic little espresso machine! I've been looking at buying one of these for years. An office I used to work at had one, so knowing the taste was good I decided to take the plunge. I was nervous about the cheaper price of this unit at first, hoping that it wasn't cheap because of lack of quality. I researched a lot, bought this one, and haven't regretted it.I found I wanted a taste I could trust. This espresso is the real thing, with excellent tasty crema every time. I prefer the Arpeggio and Livanto espresso shots, but I do like the Envivo Lungo, to my surprise. The Inissia pulls espresso shots and also makes lungo shots, which simply remind me of my trusted moka pot in taste and are a "longer" shot than the standard. I don't really think of the lungo as an espresso, however.Uses original line nespresso pods; it isn't recommended to try anything else with it (including those that are reusable). You can recycle the used pods if you wish through a nespresso recycling location near you, and little recycling bags come with the unit.Includes directions on how to clean the machine; they don't look difficult. I haven't had to clean mine yet but the directions indicate when is best to clean. It doesn't look too hard, but you do have to buy a cleanser for this. It looks like just running the machine on lungo a few times with the cleaner and then a few times without; not a big deal.The difference between this machine, which uses original line pods, and the vertuo line nespresso units: This has to do with the way the coffee is made. Vertuo uses centrifugal force to achieve pressure - the original line it is said uses a special air compressor to achieve enough pressure. I can hear what sounds like this air compressor part working when I use the machine. I researched what others said about the difference in taste, and many lovers of classic espresso liked the original line best, so that's what I went with.All in all a very efficient espresso machine. I wish I'd bought it years ago, even if it was more expensive then...

I have had this for about a year and it is still going strong. I lIke this as a basic espresso maker. It is really slim so it doesnt take up a lot of counter space.

I've been using this for about three years. I did have a scare that it was burning my coffee, but then found that it was actually just a bad box pods that I received in a pack. Just wanted to note that in case you're worried your coffee is being burnt.This gives you a very dark cup of espresso. You can hold down the button to make a desired amount, which is very useful. You can also have the machine preset to make a standard cup of espresso or lungo when pressing a button.The espresso comes out less hot than the lungo. The espresso comes out at a perfect temperature where a few quick blows will let you drink it less than a minute after brewing, if you enjoy your coffee very hot. The lungo is far hotter. I have not tried this over ice more than a few times, so I cannot comment on how well iced espresso tastes.The machine is loud and will likely be heard in other rooms. It vibrates strongly when brewing. That is my least favorite part about this product.It is very easy to clean and maintain. I do not use any sort or poor quality water, and use the machine often. I have never, in three years, experienced any sort of gross buildup like in a coffee pod brewer reservoir. If I need to clean the inside, a few runs of hot water and a quick wipe with a paper towel is all I need to do. There's a compartment at the bottom that catches your empty pod. This needs to be changed when full. I do need to clean and wipe this well routinely, but it is not burdensome.The machine is slim and is easy to fit on a counter. There is really no setup or assembly required. Just plug in.The machine works with pods that are not Nespresso brand (I personally use Peet's). Nespresso pods are quite expensive. It does come with a sample pack of them. They are very good, but just too expensive if you drink a lot or coffee.I bought this on sale on a Black Friday. I think it's worth the money at full price. I would buy it again if it ever broke.5/5.

Bought this one because the older one we had quit pumping water. Could here the pump but no water tried troubleshooting following ideas on the YouTube no luck. Pulled the new one out followed the first use instructions, pump fired up but no water, looked for answers in the manual under troubleshooting and there’s no solution for this problem ( which seems weird as it happened to me twice) but the trouble shooting chart did say call their customer care, but didn’t list a number. Why not just list the number? Found the number online called pressed two for customer care and heard not nothing but laughter and chatter in the background. Held hoping someone would pick up, but no hung up after 5-10 minutes company is a joke DO NOT BUY! I now have two with the same problem and zero support. Figured I am into Nespresso for north of $400 and still no coffee. Again save yourself money time and frustration, buy another brand, any other brand

Strong reliable machine works well and easy to use

Amazing machine for your everyday coffee fix. This is such a God sent coffee machine. Easy to use, looks good and compact, easy to clean and maintain, coffee tastes better than any big brand coffee. I have stopped drinking coffee from outside after purchasing this machine. And the various flavours of coffee available are amazing.Thankyou seller and thanx to Amazon for making it easily available.A must buy for coffee lovers to save money on expensive coffees.

Easy to order and despatched very quickly even though close to christmas time. The perfect christmas gift. Being enjoyed by a young couple and looks good in their modern kitchen.

Amazing coffee machine and matches the quality with what can have overseas. It is simple to operate, and is fast at its job. Loving the coffee!

Wow what a fabulous little machine! And the frother is fab too! Super easy to use, and clean, and takes up little space. I ordered this mainly for my airbnb travellers as I don't drink much coffee, however I now use it too. I just wish there was a good selection of teas available as a lot of travellers also drink tea. The reusable pods I ordered separately work very well too. The Inissia is a keeper. Order it!