I bought a home about two years ago with a pool. The pool already had a Polaris 380 but it was at least 15 years old. The Polaris was faded and worn looking. I had to replace parts over the last year and decided to get a quote to rebuild it. The quote from a local dealer was "about $300". I checked on the kits to do it myself and they also were high. The dealer wanted $750 for a new unit. I looked on Amazon and found a great buy for a couple of hundred less than the dealer price. So....I decided to buy a new one in hopes of getting 15 years out of the new one. Simple installation as I just cut the hose using the old hose for length measurement. Had in the pool within 30 minutes and let it run overnight.Wow - This cleaned the pool...including going up the walls. I have an electric pool cleaner that I use when the pool is a mess such as after a storm. This new unit cleaned as good as my electric pool cleaner. This really showed me how poor my original was performing. I am amazed and very pleased with the performance.

This product works great keeps the pool clean and sweeps all of the pool. Very satisfied with this Polaris.

This is a very good pool cleaner. We have had at least three other Polaris cleaners, and all worked well.

I’ve had this for 2.5 yrs, it has been stopping working numerous times with so many debugs/parts fix. While the old unit worked 8 yrs without any issue. I have changed most parts of the new one yet it still does a horrible job. See the most recent broken parts in photo you would see how badly it was built, only used 2.5 yrs. Thinking about buying a new robot instead of this pump enabled one.

This is my 3rd in the 18 years we've had this home with a pool. **** update after 11 months of use below****The 380 runs about 3 hours a day ( large pool). Replacement parts such as the collection bag are expensive, I use a piece of panty hose once the bag wears out. The tires do wear down and a soft rubber shoe goop type stuff can be used to "re-tread". I use pieces of scotch brite pad to replace the sweeper pad. ( complete rebuild kits including bearings are about $225 from a specialist shop)--- but eventually the chassis wears out.It is fairly resistant to chemicals( not the bag!) , but should be pulled when shocking the poolThis latest unit arrived ready to go out of the box. Cosmetically it differs slightly from the older units and I can see some changes to the design, hopefully for the better!I connected the line to my existing fitting ( requires a booster pump), and to the 380,installed the bag, checked the hose connections for tightness ( some were not) and turned on the pump. The measured RPMS were 30 so no pressure adjustments needed but it is easy and spelled out in the manual.I'll watch it tonight when it goes through the cycle and see if the sweeper or jet need adjustment, but the short test run was stellar.The 380 can be counted on to remove leaves, palm seeds, dirt, grit, golf balls and even rocks from the pool, which we found out when a trenching machine went out of control in the alley adjacent. I have not seen a better pool sweeper/cleaner/sucker. It'll stir up the fine stuff it cannot trap ( panty hose works better than the bag as it is finer) and the fine stuff can get to the pool filter.It has a reversing timer that will keep it from getting stuck on steps or in a corner, about every 2 minutes it'll be pulled backwards and start somewhere new.It can be adjusted for how much climbing the walls and whether it goes straight or circles depending in what works best for your pool shape.The pricing at amazon was much better than the local store(s) and with the 20% offer, I was in. free ship, no 9.25% tax and a final price about 60% of the local store OTD price. 1 day Update: after the first night's operation ( about 4 hours) the pool hasn't been so clean in a long, long time--- it shows how worn the old 380 was. I will be able to reduce the running time of the booster and main pumps, so I'll save a few ¢¢¢ on electricity.The new hose system is more flexible with fewer swivel joints to go bad, the cleaner climbs the walls better, I think the new hose system puts less drag on it.The new bag system with zipper is easier to clean than the old velcro system- as the gunk would get trapped and held by the hook side of the velcroReally, this thing was set-up out of the box ready to go- unlike the units I purchased years agoAfter 11 months, still happy as a clam- we had a big dust storm here which covered the bottom of the pool completely with brown grit and although the grit is too fine to be picked up by the Polaris, it kept the dirt suspended so that the filter eventually grabbed it all after about 8 hours operation.the tubing is still nice a flexible, and I have needed to replacement parts yet...Mike

This is my second one, the first crapped out due to my errors of adding shock while it was still in the pool. I can overhaul once I figure out how. Now I have the new one, and right out of the box it works perfectly. Did find a wheel off this AM, but it popped right back on. The bag is smaller than my first one, so they are useless. Guess the bag that came with it will have to do for now. Very satisfied, although the price was very expensive imo. There are cheaper models, so I picked the midrange.

We bought this unit to replace a 10 year old unit. It ran well until a few weeks ago, then the power train would not run. My husband contacted Polaris since the unit is still under warranty. Polaris gave my husband contact information of a local pool service company. The pool service technician dropped by and confirmed the problem, but could not diagnose the issue - he has not seen this issue before. When we did not hear from the pool service technician again, my husband did some research on line and then contacted Polaris (owned by Zodiac). After several email exchanges, Polaris agreed to send us a factory rebuild kit (9-100-9030) since Polaris said its warranty would cover only parts but not labor. My husband first watched YouTube and then was able to follow the rebuild kit instructions to repair the unit himself. The unit is working again like new! What happened to the unit was probably very rare. Polaris is great in standing behind its product. We expect many more years from this unit, especially now my husband knows how to trouble shoot it.By the way there are excellent reviews for the factory rebuild kit on Amazon.

J'utile le polaris 280 depuis 30 ans et le remplace tous les 10 ans. Cela permet d'avoir un stock de pièces détachées important permettant de faire soi même la maintenance (1 fois par mois en saison). Donc à priori un bon achat car ce modèle est le seul fonctionnant correctement sur le fond et parois d'une piscine en pointe de diamant avec fosse de plongée.

Works well

Monte sur les murs et nettoie parfaitement

Il s’agissait de remplacer le même robot qui âgé de 14 ans ne fonctionnait plus .

Quelle déception !C’est le 3eme que j’achète …Le filet de récupération ne tient pas. Les clips ne clips et rien … et le filet se fait avaler par le robot.J’ai encore mon précédent Polaris (HS hélas) de bien meilleure qualité : aucun problème pour fixer le filet - les clips sont solides et s’emboîtent parfaitement …Malgré mes tentatives de réglage au mieux il se déplace sur le flanc, au pire il se bloque mais je ne l’ai jamais vu sur ses roues.