I've purchased two of these rainpoint wifi water timers now and four of the soil sensors to go along with them.. This is an outstanding irrigation system.. You can feel the quality of the product the second that you take the timer out of the box.. It feels solid in your hands and the fit and finish looks flawless.. It's very simple to install the system and connect it to your network.. Programing the timer is very intuitive and hassle free thanks to the user friendly interface of the mobile app.. This product does everything rainpoint says it will do and them some.. I've been gardening my entire life and it's always been a hassle trying to keep track of when to water what.. I no longer have to worry about that thanks to the rainpoint irrigation system.. Now I can see the real time status of and control each watering valve from anywhere with an internet connection.. The app charts water usage so you can look and see exactly how much water got used when.. The first timer that I ordered had a slight malfunction when I hooked it up to the soil sensors.. It would randomly turn on and off sometimes when it should have been idle.. I contacted customer support and they were amazing.. They responded quickly and helped me troubleshoot the problem.. We had more than a dozen correspondences over the course of a week or so.. When we couldn't get the issue resolved they shipped me out a brand new timer and I received it the very next day.. I can't speak highly enough about the customer support I received.. The whole team at rainpoint was great.. The second timer that I purchased, and the new timer rainpoint sent to replace the faulty timer.. Have both functioned flawlessly.. I highly recommend this product..

We got this timer & loved it! Very easy to pair & set up on your smartphone. Set the watering schedule on your phone &/or operate it manually on your phone without ever going outside! It worked so well in one area of our back yard that we got a 2nd one for the other end of our back yard. We loved the 2nd one too & decided to get a 3rd one to use in the front yard. All 3 timers work on the same app. Now we can go on vacation & know our plants & grass will be watered. These timers are well worth the money! I wish I would’ve gotten them a lot sooner!

Let me start by saying I have the Rainpoint sprinkler timer, too.It uses the same app, which is convenient. The strange thing is that the app is a little better for this water timer than for the sprinkler timer.Set-up is easy. There's step-by-step instructions to follow. Install the app on your phone and create a log in. Then plug in the WiFi hub. The hub will start blinking and you use the app to connect a new device, choose the hub (everything is represented graphically, so you choose the item that looks like the hub), enter your 2-g Wi-Fi password, and blam-o, it connects.Then put batteries into the water timer and repeat the process. The app automatically connects the water timer to the Wi-Fi hub. Now you're set to start watering.My hose spigot is already pretty crowded. I have a 1-4 expander, so I have hoses that go to the driveway, the backyard hose reel, the soaker hose, and the raised garden bed. Because of this setup, I did not want to hang the somewhat heavy water timer from the expander, so I made a short piece of hose so I could mount the water timer somewhere unobtrusively.Connecting the hoses to the water timer is much as you'd expect. Hand tighten, watch your threads, and use the provided Teflon tape. Before I connected my outlet hoses, I tested the on-off of the water timer, both manually and on the app. This also helped me look for leaks.Because nothing is a manual switch, both the manual buttons and the app have a slight delay to open and close the water, but it isn't more than a few seconds.Then I connected the outlet hoses and tested it again. Good to go!Much like the sprinkler timer, you can go into the app and set up a schedule for the water timer to run. You can set start time (and end time), days to water, and whether you want a rain delay of 24, 48, or 72 hours. You can set up to 3 schedules for each side. If you'd prefer, rather than an end time, you can choose a water amount. Once it reaches the specified output, it'll shut off. I never tested for accuracy, because I'm used to turning on the hose for the garden and setting a timer for 30 minutes, so that's what I did here.The rain delay is a mixed blessing. If the app receives a weather forecast where rain has or is falling, it won't run for the set time. Usually, this is great, but sometimes we might have a forcast of rain and nothing reaches the ground, but the app doesn't know. When the rain delay is on, it will also prevent you from turning on the hose manually.Fortunately, you can turn off the rain delay temporarily, but I think there should simply be a rain delay over-ride. The sprinkler controller is the same way.I get alerts--zone 1 has started. Zone 1 has finished. I like these alerts because with set-and-forget things if it stops working I might not realize until my garden looks dry. Here's what's odd to me: The sprinkler controller (the same app) doesn't notify me when my sprinklers are running!One bonus that I was not expecting: The Wi-Fi hub has an outlet on it. I thought that was nice, so it doesn't take up an outlet. But no, it's better: It's a smart outlet. Plug a light or something into the Wi-Fi hub and control it remotely! You can even set up a timer in the app (not as good as the water timer).The app is not the most user-friendly, and what I mean by that is I didn't pick it up and immediately intuit how to use it. It took me a few minutes. It feels strange to navigate, the first page is all your devices. In my case, that's the Wi-Fi hub, the Wi-Fi hub outlet, the water timer, and the sprinkler timer. Click the Wi-Fi hub and the devices connected to it are presented. Clicking on them here is the same as clicking on them on the prior screen. There are four menu icons on the bottom:Parameter: Shows the two zones, how much water the prior run used (no history beyond last run), battery status (the outdoor timer takes 4 AA's), and the next scheduled run.Manual: Set a run-time up to 60 minutes and turn the zone(s) on. I do like that there's not an option to run forever.Plan: Set up Plan A, B, C for each zone (total 6 plans). Turn plans on or off. So you could have a cool-weather plan, a warm weather plan, and a heat wave plan. Set the Rain delay. This is also where you turn off the rain delay to manually override it.Sensor: The Wi-Fi hub can connect to several soil sensors (I don't have one), so you can see if you need to water or not. I don't know if there's a way to have the soil sensor trigger a run. I doubt it, but it would be awesome. Also, you can see your historic water usage here for the past 10 days.My: Instructions and Contact, as well as where you can connect the water timer to Alexa or Google Assistant. I have not done this.The Wi-Fi hub can connect to other items, so you could add additional water timers and soil meters. I think if you don't have an in-ground sprinkler, this would be a great way of using sprinklers and hoses to replicate that setup. Have a pool and add water in the hot months, I can think of many uses for a bunch of these devices, and Rainpoint seems to have a lot available.Overall, I really like this product a lot. I used to water my gardens manually and the manual timer I had would sometimes stick or I'd forget to turn the water off. Having a simple to use app to control it simplifies things a lot.The only gripes I have: I'd like the rain delay to be easier to override. I'd like the sprinkler controller to send notifications like the water timer. But I wouldn't take away a star because it's not significant enough of an issue.

When the input connector on my 2-Zone WIFI Water Timer broke I contacted RainPoint to find out what options were available to me for fixing or replacing the broken part. When I called customer support I got through immediately, described the problem and within a few minutes it was resolved with them offering to send me a full replacement of the device. When the support representative found out that the model they would be replacing for me was on back order and it's shipment to me would be delayed, they contacted me the very next day to tell me and apologize for the delay. They give me an estimate as to when it would be available and offered me a full refund if I did not wish to wait for the replacement. I chose to wait and during that time I received updates from the same support representative on the status of the shipment timing, and to alert me to it's imminent arrival when it had been ship out to me at the time predicted. This is the second 2-Zone WIFI Water Timer I own . I purchased the second unit because after over a year of use I had been very pleased with the functionality, quality and effectiveness of the first unit I owned. I continue to be pleased with the units I have and can now add to that my satisfaction with the company's customer service.