Ellen Haage
2025-09-03 10:38:17
Love this pet door, my cats quickly adapted to using it. I really like being able to control when they can go out
Lance C. Starin
2025-08-03 15:22:12
I HATE this door! If you are thinking about buying it, be sure that your cat doesn’t mind pushing really, really hard against the door. It does not open easily and my three cats just won’t push that hard. They put their paws through it but are defeated with how forcefully it pushes back. They don’t understand pushing their head against something so hard to open. I mean, who would.It’s not necessary for the functionality of the features for the door to be so frustratingly difficult to open. There is no training mode where the suction effect is turned off so no easy way to train them to go through the door using treats. Treats only work if they can smell them and get their head close to the treat. In order to do this you have to hold the door open which defeats the purpose of trying to get them to get used to pushing through it.I hate, hate, hate it. Total waste of money for me. I have to tape it open to get them to come in. This is getting them used to feeling the door on their backs, but when I have the door taped that low, they can’t get out. Plus, it doesn’t teach them to push hard against the door.This door SUCKS!!! I wish I had been able to get it installed earlier, but unfortunately, my handyman wasn’t available until after the 30 day return window closed or I’d return it in a heartbeat.The main reason I wanted this door instead of the flap door I was using that allowed any animal to come in and out was to keep an outdoor semi-feral cat that I TNR’d out of the house. She picks on my girls, fights with them and they don’t like her. Well, let me just say taping the door open doesn’t keep her out and, because it’s see through and the last one was opaque, she’s even less afraid to come in through this door.All in all, we spent probably $500 dollars on this door: hub, door, wall tunnel and installation.I read the other reviews where people said that their cat just refused to push through it. I thought because my cats were already used to a cat door that the resistance of this door wouldn’t be a deterrent. I WAS WRONG. So very wrong.I’ve spent hours with high value treats: Churu, freeze-dried minnows, fish, but it’s very difficult to entice them when the door has to be closed and the treat is on one side and they are on the other.The scanner works okay, but if you have to tape the door open for training purposes it doesn’t tell you who came in and who went out.So now I have a hole in my wall, an unhappy husband, $500 dollars gone that I didn’t really have and less security than I had before. I thought it would be great to have a door that keeps out unwanted cats and has a curfew so that a cat sitter wouldn’t have to manually close/lock the door, but right now, this set up is not going to work for a cat sitter.I can’t say this enough, I HATE, this door. If you buy it, install it immediately and start trying to train your cats to go through it immediately so that you are able to return it if your cats refuse to push through it.I’ll probably have it removed and try to sell it on eBay, or something, but I’m sure I’ll take a bath.I had to give this review at least one star, but if not for the rules it would get no stars. I’m so angry right now. Why not have a training mode people?
CNSouthBay
2025-07-29 14:21:31
This pet door changed my life. I had a bad raccoon problem and would either have to lock the cat in for the night or leave the old cat door open but put away the food. I could never stay at my boyfriend’s house because I had to manage the animal situation.Now...No more raccoons in my kitchen: my cat no longer feels violated, I’m not feeding the wild kingdom, cleaning up after them, and worrying about them finding the guinea pigs in the bedroom.My cat is thrilled! He can come and go when he pleases and own the neighborhood .I can sleep! My cat no longer wakes me up at 5am to be let outside or because the raccoons have eaten all his food. I’m not wandering the neighborhood trying to find him and lock him up in the evening.I can go away for a night and not worry! The app tells me that my cat made it inside safely and so far no tailgaters!Thank you so much for inventing this amazing pet door!!! So worth every penny to buy and professionally install in my wall.
Llama Girl
2025-07-15 13:14:28
After 3 months I finally made the time to installed it, using the hub and phone app. Well I am happy to say that I have a peace of mind.The door locks based on the time that I entered to lock and unlock in the mornings - my puppy knows she can't go out in the night. I was worried if my puppy is outside will she be locked out but it works my puppy is able to get in the house safe (big relief)I also get the notification on my phone when they come and go (1 puppy learned to use it in 1 minute, the other puppy took about 2 days (I just had to stand by and say "go" and she got the drill).With winter and darker days I don't have to run home to lock the doggie door anymore and my puppies are safe - yeahhhh.I would like to have the notification to be a different sound (not a meow) I rather have a puppy sound alert.The font the on the phone app to be black and bigger font ( right now it is gray and small font) that is all
Eric
2025-06-27 14:38:01
It works, but just barely. The animals have to hover inside a few seconds, before it'll open. You have to change the 4 C sized batteries every 4 months. It's a good idea, works enough to get 3 stars, but overall poorly executed. If you have no problem with unwanted animals coming in the house, a regular doggie door is better.
jcg432
2025-06-11 15:24:47
When I first got the door it had connection issues from hub to door but they must be working on it via updates because now it works perfect. I have two dogs one is an expert going to the door but the other a little hesitant but they go in and out as the please. I lock it at night on schedule so they can’t get out during that time. I did have to buy them a collar because their tracking chips would not open the door consistently but that is not an issue because I have gps collars on them anyway.
JordiVM
2025-04-16 11:55:58
Articulo de calidad, funciona muy bien, el tunel de reducidas dimensiones respecto de otras compuertas, en caso de cualquier dificultad en la instalación el fabricante atiende muy amablemente y dando la solución al problema. La he instalado en una puerta barrera de bebes Es algo cara para mi bolsillo pero estoy muy contento después de haber hecho antes otras compras erroneas. No tengo instalado el receptor de comunicación pues no lo necesito en este caso
Client d'
2025-03-21 21:29:36
Fonctionne toujours très bien au bout de 6 mois. Nous ne pourrions plus nous en passer. C'est cher, mais on est libérés. Les chats et chiens (coton de tulear) passent sans problème. Ils vont et viennent quand ils veulent. Plus de litière, plus de pipi intempestif car on a tardé à ouvrir. Le système permet de verrouiller et déverrouiller de manière très souple. Pour le chien, il suffit de lui enlever le collier pour l'empêcher de sortir. Nous réglons les horaires / vérouillons et dévérouillons directement sur la chatière sans avoir investi dans le système connecté au téléphone. Et ça suffit très largement. Aucun regret malgré le prix. Semble solide et fiable. Attention, 4 très grosses piles à penser à acheter avant de l'avoir reçu !
Patrick Gauthier
2025-03-05 18:04:43
Facile à installer si vous êtes débrouillard en rénovation. Notre mur extérieur est de 10 pouces d'épaisseur, ce qui n'a pas facilité la tâche, mais quand même pas trop difficile à installer. Pour l'installation dans un mur extérieur, n'oubliez pas de prévoir les tunnels d'extensions (vendus séparément). Avec le Hub (vendu séparément), cet item est tout simplement génial. Mon téléphone m'indique si mon chat est entré ou sortie de la maison en tout temps.
Andrea
2025-02-21 12:34:16
Buon prodotto fa bene il suo lavoro
Kunde
2025-01-01 21:25:43
Nachdem ein fremder Kater in unser Haus kam (Terassentür stand bisher immer auf) und es deswegen viel Streß gab, musste eine Lösung her.Für den Einbau haben wir uns lieber einen Fachmann geholt - das Einrichten ist nicht so schwer.Wenn man die Katzen dann erstmal "erfasst und zugeordnet" hat , muss man geduldig sein.Es klackt jedes Mal laut, wenn der Chip die Klappe zum Öffnen aktiviert.Das hat hier anfangs für viele Schreckensmomente und Verweigerung gesorgt.Ich dachte schon, die gehen da nie durch - aber wir haben die Klappe dann tagelang hochgeklappt gelassen und Sie mit vielen Leckerli immer wieder durchgelockt. Irgendwann war das Klacken beim Durchgehen dann normal.Dann kam erst die nächste Stufe - durchlocken bei geschlossener Klappe (ABER NOCH NICHT richtig zu / nur durch den Chip zu öffnen) . Als es dann verstanden wurde, dass man durch die Klappe gehen kann und sie aufschwingt, wenn man den Kopf durchsteckt ... erst dann haben wir die Klappe auf die eigentliche Funktion gestellt : nur zu öffnen, wenn die eigene Katze davor steht.Es hat einige Tage / Wochen gedauert -- aber jetzt funktioniert es sehr gut und die Beiden können gehen und kommen, wie sie es mögen. Wir würden es immer wieder kaufen !