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2025-08-09 18:12:20
Fast delivery and very accurate description
HB
2025-08-04 20:40:26
Awesome product
Shaun Ernst
2025-07-20 11:31:08
While truss will get roughed up and damaged. It should never arrive that way brand new. This has happened twice now with this company. And will it may be structurally fine it is frustrating to see that they don't care about the first impression with their products. What is also frustrating is that they don't offer a note as to what sort of finish the truss has. The first 3 sections that I purchased had a glossy finish and this one had a flat finish. Also one would expect that if you were buying an extension to add to an existing system it would come with additional bolts. This does not. Thankfully from my previous experience with this company I learned not to count on that and purchased my own but this is a FYI for anyone else that buys this stuff. It does the job for the cost, but don't expect them to care about what it looks like getting to you or that it actually has everything you need to use it.
Daniel Clark
2025-07-09 13:45:16
This item is easily bent. It needs TLC. Mine was delivered bent.
K. LaRoux
2025-07-04 17:11:13
Most important - This is so poorly made it is dangerous. One of the pole sections isn’t even welded to the triangular end. It will not carry the weight it was rated for and that means thing could fall on your head.Cosmetically, each end has a triangular piece with three angles for a total of six. FOUR OF THE SIX angles are badly bent enough to break part of the weld making this dangerous to use for any amount of weight.You’ll also notice that some of the poles are dente near the ends too.This is the worst quality product I’ve ever gotten off Amazon.
Nathen Puentes
2025-04-27 11:57:06
It was a-little banged up when it arrived
rwgitat22
2025-01-29 19:54:19
I didn't expect to receive an product with more dimples than a golf ball. I also didn't expect holes from failed first welds. Their website promotes first class customer service but the quality of the customer service is as poor as their product. I purchased the complete crankup system as well as the extension piece and all but one of the trusses was dented in several places. Missing hardware as well. The crankup stands seem well made but that's the only plus. I know, when you don't pay much, don't expect much.
Steve
2024-12-25 18:33:18
Item showed up damaged. There is NO customer service for this product.After over a week of generic emails the response was: “ We can advise you to use channel locks to bend it back to shape. “This was copied from their last response.2 of the 3 pieces are damaged. One has bad welds.I paid full price for a product. It’s disheartening that I would be asked to fix it. The item says it has a refund option but they won’t respond to that request.No customer service and the truss is POORLY made.Save your time and money.
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