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2025-09-01 18:58:32
Main impression: Wow, do we love this machine- once set up.Pros: Works wonderfully. Time Saver. Business must.Cons: A little finicky to set up. (But once set up, you never touch again.) The 'wack, wack' is a little loud.Suggestions: Ensure that the paper you are folding is cool to the touch (not hot off the laser printer). Ensure that the paper is fanned and DO USE the instructions suggestion of C bending the paper before putting in the sheet feed tray. Do not use the high speed setting. The 'slow' is very fast.Yes, you will get some hard wacks and the fold is slightly bent over on a few pages. Simply bend the edge back. Our hard, 'hammer wack' rate is about 1:250. Pages are still usable for customers. Keeping the output area free of stack-up really works for us. We are now 4,000+ pages in. HUGE TIME SAVER. I really agonized about purchasing this unit for my small business. ($750ish) I kick myself for waiting. Now, I just smile when having to fold 1,000 plus pages. This machine is so slick.
B. Greatwood
2025-07-03 15:26:02
Truly deserves ZERO stars.Worked great for first 125 folds.Has not worked since. Will not pull paper through to fold. I have spent hours on the phone with manufacturer, and many emails back and forth. They say it is because we are “high volume ink†users and the machine isn’t set for that. They don’t mention this ANYWHERE in the description or specs. Everything we do is colored . I would have never purchased this machine if there had been a HINT that it wouldn’t work with color or a full page of ink.DO NOT BUY if your projects include a full page of ink/toner. You will be very disappointed.Manufacturer says it is not a defect of the machines so they will do nothing.It’s an $800 paper weight.I’m furious.
Geri Hopper
2025-06-20 16:25:19
We have an older folder that was MUCH more expensive that kept acting up, this folder works like a charm!! So HAPPY with this purchase!
flcronan
2025-03-06 15:53:16
We are a church and use letter and legal size paper. Using letter size is fine. But, our bulletin paper which is legal size doesn't feed through very well. I need to pull it out or it jams the machine.
MommaDee
2025-01-19 11:55:24
I bought this for use of folding bulletins for our Church. 8/10 papers would come out either folded weirdly with a bunch of creases or torn edges or bottoms.
Customer
2025-01-14 10:53:50
Very difficult to set up and keeps jamming papers, will no longer work after only 2 years!
Kayleigh McDaniel
2024-12-16 17:21:16
This product is great! It does get jammed at times but pretty easy to unjam. This makes work so much easier and quicker.
First United Methodist
2024-11-14 18:04:44
The 2nd tray was hard to attach. The directions could be more precise. Once set up its works perfectly.
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