Michael
2025-08-30 10:29:43
Bought this to replace an old Greenworks that never fed the string right. The WORX trimmer is definitely llighter. Battery arrived with one bar and charged up fairly quickly. I wanted to edge with it but the instruction weren't clear as to how to position the head on its side. Took a while to figure out that you had to grab the head and PUSH it out in order to rotate it. The instructions weren't clear on that part. Anyway, got it set up and it worked like a charm. Very easy to follow a straight line. Also did some trimming with it and it works. The only comment I have is could they make the string spools any smaller? What gives with that? They could have been bigger. Other than that I'm happy.UPDATE: I went to use it yesterday and it kept cutting out. I figured the battery was dead but when I put it on the charger, SOLID RED which is a defective battery. Since I'm outside the return window I dreaded trying to work with the company but I was surprised. I managed to get a real person quickly, she took down the information and promptly put in an order to ship me a new battery under the six month warranty. Just now I got an email confirming shipment with delivery in two days. I have to say I'm impressed with their customer service. Not so much pleased with a dead battery in seven weeks but I guess these things can happen. Lets see going forward, but so far, very good service.UPDATE 7/7/24 The replacement battery arrived and put it on the charger and nothing, no lights, so is it bad or is the charger bad? Called WORX again and spoke with Anthony. After we got to understand each other it went very well. At first he wanted me to take the battery to Home Depot and ask them to charge it? No Thanks on that one. So after some discussion, he sent me a new charger and another battery. They arrived yesterday and IT WORKS! Even the first battery that the charger said was defective now works so the original issue was the charger. In fact I opened it and there is a burn on the circuit board. I have to say WORX is a very upstanding company and I would clearly say that they stand behind their products. Now that I have three batteries, I guess I'm gonna have to buy more of their tools. And again, a big THANK YOU to Anthony.
Rodney M.
2025-08-29 10:55:21
Light of weight, adjustable handle for length, trimmer to edger, also can convert to mower for small areas. Had an older model that gradually lost power way past warranty period. Thought it was the batteries but they still work fine on the new model. Am very satisfied with worx products.
Leela D
2025-08-08 14:56:12
I purchased the WG170.2 trimmer deal that includes one 20 volt battery and charger, plus three spools of . 065 trimmer line after reading all the great reviews. Delivery was prompt and included all items stated.I have used it three times and find it very versatile and it works pretty well. There are a few issues however. The instructions are limited and rather vague. I encountered problems adjusting from trimmer to edger and had to watch some videos which did not match up with what I had, that is, the handle could not turn to bring the top grip upright(vertical) as when trimming. I contacted customer service and was informed that the trimmer head alone moved up or down 90 degrees but not the handle shaft. This means that the vertical top grip becomes horizontal in edger mode, which is somewhat awkward. Another issue for me was the battery life which only lasted about 25minutes fully charged, although it took less than an hour to charge. The command feed also only works occasionally.Overall I have given this product a four star rating because as a trimmer it does work well and even though awkward, once you adjust your own position it edges well, plus the price paid was very reasonable and customer service was good.
Dorothy B. Williams
2025-07-30 17:49:02
This is the best thing since sliced bread ! ! ! I have been trying for six years to find someway to edge my 2 1/2 acre yard. My Husband passed six years ago and he always did the trimming and edging with his two big gas weed eaters. I couldn't even get those gas weed eaters to start. I bought a small battery operated weed eater, shortly after he passed, but it had plastic blades instead of the string, it didn't even last a seasonThe Worx edger is AWESOME ! ! ! One small spool of string, did my whole yard ! And like I said, I have been struggling for six years, so it badly needed to be edged, the weeds and grass were very tall ! It is light weight and easy to handle. The wheels on the front are GREAT ! ! ! The battery has a short life, but, that was OK with me, time for a break ! It charged quickly and I was ready to go back at it ! I have company coming this week and I can hardly wait to show off my beautiful yard ! ! !
Maureen C Flak
2025-07-28 16:23:09
It takes me about 30 minutes to do my trimming. So far the battery has been up to the task. I'm still on the first spool! I was concerned that spool replacement would be the expensive part of operating the trimmer. Replacements are cheap and a spool is good for two small jobs at least. I love the convenience of not having to wind the spool manually and it always starts "on the first pull."It is not as powerful as the gasoline-powered trimmer that it replaced but is a lot lighter. It does have some difficulty with thick grass, but a bit of patience will overcome it.
Sina Trejo
2025-07-04 15:20:17
Es bueno, para trabajos ligeros, la bateria dura aproximadamente 20 min.
Deltagirl
2025-06-19 16:17:55
Easy to use. Does a great job, nice having a spare spool on the handle.
Giovanni G.
2025-06-09 14:20:41
Does the job as well as expected .
John Faver
2025-05-01 10:38:15
The machine works well but the battery does not last long at all, would definitely need two batteries if you have a lot of cutting.
Nancy
2025-02-19 11:33:06
Excellent trimmer and mini mower