Ok first of all, I was NOT asked to make this review. I'm just really happy with the product.I've had this for about 2-3 months and I just forgot to make a review earlier.Pros:- works perfectly- tells you when you need to add more waterCons:- tray too small, I have to hold my pitcher with one hand to prevent it from falling, while the other hand is pressing the water button- since the facet diameters are small, it could be considered "slow" at filling up a cup. But one gets used to it- room temp is still a little colder, but can be neutralized by adding some hot waterAlso wanted to mention: the customer support is AMAZINGLY HELPFUL.I got the first one from them and the water tasted like plastic. Like, a lot. Tried looking for instruction on how to flush the tubes and I used a vineagr+ water solution and it didn't fix the problem. Then I used dish soap + water solution and it still didn't fix the problem. I emailed assistance just to know what I needed to do to fix it so I could use it, and they told me they would just send me a new machine. No need to bother returning it. It's amazing because I'm small and carrying it to the post office would have been a nightmare but they saved me the hassle.I received the new one within a week, and the same problem arised. I tried all I could think of to flush it and remove the taste of plastic, and I couldn't. None of my housemates wanted to use it, so I knew the only option was just to return it and get a different brand. The customer service agreed to allow me to return and I was about to! But then, a friend of mine who had another water dispenser and fixed hers, came and fixed mine too!! Now it tastes like normal water!!! So I am very happy with it and I also wanted to thank the assistance for being cooperative with me.If any of you are struggling, here is what I did and worked:1. drain all the tubes before adding the jug of water. (mind that there is a screw in the back connected to the hot tank. Place a pot/bucket below, unscrew and tilt until no water flows)2. fill a large container with 1 or 2 cups of baking soda, 1 or 2 cups of vinegar, and the rest of the big container with water3. let sit for ~15 minutes so that the solution is sucked up by the machine and the heater has the time to heat up the solution4. flush equal parts from all faucets until the solution is all finished5. drain all faucets again (remember the back! Be cautious that you don't burn yourself with water from the back)6. Fill the same big container with tap water to now flush away any of that solution that still remained in the tubes. Again, wait about 15 minutes before flushing. Repeat steps 3,4,5.7. Repeat steps 1-6 JUST for the HOT water tap. This time, allow longer than 15 minutes to warm up, like 30-45 minutes. Just to make sure that it works so you don't have to do it again.8. You're done!! Just add normal water.:)

This is not the nicest cooler, however the price is good. Looks good. FYI-There are switches in the back to turn on hot & cold. I thought the hot water did not work, but the switch was off.

Works good looks good with counter tops and other appliances.so far everything seller said it was

DO NOT BUY !!and don't let them fool you with the one year warranty.The machine was ok , six months after " factory warranty "expired, the machine started leaking water all over the place. I contacted the company , and their answer was " sorry warranty expired"So now I have to throw the machine out.Contact any water company, I contacted Absopure, They will supply the machine if you purchase their water, for a very reasonable price. They will take care of maintenance and repair when needed.

Really like my water dispenser. Very quietGreat value for moneyEasy to useTrue to the water temperature

we like use it

A nice addition to any ones home! I had seen them in offices but in my home this is extra special. I walk past and remember to drink some nice cold water. When I am in a hurry going to church or shopping I can make instant coffee with NO WAIT TIME! FACE IT anything that saves TIME is a great investment!

From an aesthetic standpoint the unit looks very well in comparison to an ugly stand with a big giant 5 gallon bottle perched at the top. However, this unit is incredibly noisy when the cold water pump engages and or hot water it makes a lot of noise and it runs for quite a while before it shuts off. We've only had a couple of days but we discovered that for some reason it was a leaking water from the bottom and we don't know where it's coming from whether it's the top around the bottle or first we thought maybe the bottle and a hole in it so we don't know yet so we're watching it very closely to try to find out why. So at this point all we can do is be in the middle of the road this week we can't say whether we really like it or we really hate it yet.