Liz in Indy
2025-09-04 21:07:38
This is the 2ND machine I've purchased from JSM Computers out of Oklahoma. The first was purchased in 2016 and finally kicked the bucket this year. I specifically wanted a machine from them. YOU MUST PAY ATTENTION TO THE "SOLD BY." The description remains the same, but since I purchased this machine last week, the SOLD BY has changed THREE TIMES to companies with worse business ratings. I checked this because I was recommending the unit to some friends, and wanted to make sure they purchased from JSM.The pre-purchase response was EXCELLENT with same day and late business hours answers to questions. When I booted the machine and tested the USB ports, a few weren't accepting wired Keyboard and Mouse. I let JSM know and Mark responded very quickly. I was still testing, but I wanted him to be apprised of the situation. I do NOT waste time with the Amazon support. Their solution to any crisis is pack it up and send it back. Instead, I kept testing and after some WIFI and BLUETOOTH adapters were inserted, the supposedly dead USB ports worked, and with the wired mouse and keyboard.The PC came clean... you could not tell how old is is unless you know computers. No noticeable wear or damage. They send a WIFI adapter, and I plugged that in, hooked up the monitor I already had, and it popped up easy as toast. Needed a bluetooth adapter, and once that came, accepted it (TP Link 5.0) without any issues. Did some bluetooth searches for speakers (you will need better speakers) and it found the Oontz Angle 3 and Tozo6 earbuds, without any issues. It's also found my TV, Roku stick, and something I don't know what it is (should probably find out).The machine is fast. Programs pop up fast, downloads are fast, and when I type, it's immediately responsive. Can't say anything about gaming unless you want to talk Angry Birds friends or Solitaire, but for productivity, online browsing, running applications like Scrivener, Libreoffice... It's a great machine for under $200 (I purchased a 3 year protection plan just because which made it $200.) Now if I have issues with it, I'll update this review, so if you don't see any update, it's doing just great.Remember JSM computers sold me this machine and provided pre-purchase support, actually on another two machines, and I ended buying this one. Oh! and I was informed by Mark that the Microsoft Certification that came as a sticker on my last machine is now built into the computer memory/hard drive? and recognized when you go online. I notice a number of reviewers doubting authenticity of software because they didn't see a sticker.Dell Optiplex 7010 Desktop Computer - Intel Core i7 Up to 3.8GHz Max Turbo Frequency, 16GB DDR3, New 1TB SSD, Windows 10 Pro 64-Bit, WiFi, USB 3.0, DVDRW, 2X Display Port (Renewed) - Excellent Condition. $180.11.
Griz
2025-06-09 11:12:30
I bought two of these and they've been workhorses. They are exactly as advertised and both worked right out of the box and have worked trouble-free for over a year. Specs are accurate and the computer performs well for most uses. I say most because you have to understand: this is a business unit, not a consumer unit. Business units are designed to be easy to work on and manage, but lack the bells and whistles of consumer units.Mainly, this is a small form factor desk top and as such will not accept large cards in the expansion slots. There is no discrete video card and this is not an ideal unit to make into a gaming box. You would have to modify the case for it to accept high profile video cards.The primary video outputs on this machine are Displayport, not HDMI. You will need adaptors, easy to find on Amazon, in order to plug this in to your average home monitor. I have a combination of professional and home monitors and everything works great, just need an adaptor for anything HDMI.The battery on the motherboard of one unit failed. Since it's a business unit, it was easy to replace with a common coin battery. The case opens with a lever instead of several screws, and the drives are easily accessible. I've been very happy with my purchase.
NastyB
2025-05-08 10:13:30
I just got this today and after some finnagling and set up, everything appears to be running smoothly. I was surprised to learn, and this is completely on me for not reading into the details, that there is no HDMI ports on this and I thought that was whacky. Regardless, I had all the cables (mine came with a power cable fyi, I saw some reviews who said they didn't get one) I needed to hook this up, but I had to use the VGA hookup along with a separate audio jack which I haven't done in maybe 10 years but it all worked out eventually. The reason I'm knocking off a star for now is because the version of Windows 10 I got, which is authentic and I did register it, was broken right off the bat. Now, I'm not dumb with technology though my luck with it is horrible (and luckily I'm not dumb with it because I can usually fix it) and I know it's very, very likely this is neither the PCs fault nor the seller, and I want to make that very clear, but I wanted my rating to reflect that I did run into issues that took over six hours to fix and people should know what they might be up against. I've had Windows 10 on other PCs and never had a problem with Windows Defender (I actually just turn it off in not careless enough to get viruses, etc) but this version wouldn't let me turn off the Antivirus. It wouldn't even let me open the Antivirus portion of Defender- every single time and about thirty restarts the result was the same no matter how I tried to open it- spinning blue wheel next to the cursor while the system lags forever until I restarted it. Which means I couldn't, and still can't deactivate the Antivirus. The rest of it, the firewall etc, I could deactivate but not that. And normally I wouldn't care except it was stopping app downloads that ended with .exe and there was nothing I could do about it, which made setting up the PC the way I want it incredibly difficult. What should've taken maybe an hour took the entire day and most of the night trying to find a work around, which I eventually did by downloading the apps I want to an online server I have, then downloading them with an ftp client instead of the browser. It was frustrating as hell, but all is good now. It's still gonna be a problem in the future and one I'm gonna have to figure out eventually but for now everything is working great.If you're not a computer expert and you happen to run into the same issues I did prepare to just give up and let Microsoft dictate how you use your PC. if you know your way around most PCs and have a decent understanding of them you'll probably be okay. And honestly this most likely won't happen to you. People say I'm pessimistic but those that know me understand I have an amazing ability to have every single thing I touch turn to crap. Am I pessimistic because everything I have sucks for no reason or does everything I have suck because I'm pessimistic? I think it's the former and not the latter but it doesn't matter.Anyway, so far this seems like a great bargain, this PC is about 3x the specs of my last pc before it bit the dust a few days ago and for this price regardless of my minor complaints I feel like I got the deal of the century.
Bubba
2025-03-23 10:11:49
Does what it is supposed to with no problems
Sally
2025-02-19 17:37:56
Got it in August and for the past month, problems have been happening. First the mouse, it will not scroll up and down, it just bounces all over the screen. Great if you don't scroll. Keyboard, can't see letter/number/symbols unless lights are on. It does not wake up the screen from sleep mode anymore, you need the mouse for that. So far, the hard drive works the best, I'm just waiting for something to happen. I would never again buy a refurbished computer.
Roger
2025-02-17 21:56:30
Hablare primero del producto como tal, seré objetivo, funciona increÃblemente, vuela, es demasiado rápido cubre perfectamente mis necesidades, ya que trabajo mucho con Excel y bases de datos y no todos aguantan la información, me tardé en escribir mi reseña ya que querÃa probar primero y ver errores, los cuales encontré, el WiFi incluido es a través de una usb, el cual me estubo generando muchos problemas de inicio, aparecÃa la famosa pantalla azul de error, la cual estaba haciendo que se reinicie y reinicie la maquina, por el estado sólido pues era cuestión de segundos pero era fastidiante,Haciendo un análisis y buscando el tipo de error lo corregà finalmente no era cuestión del hadware, si no del software del WiFi, recomiendo cambien ese producto, yo lo cambie por otro como se muestra en una imagen,Una vez comentado esto puedo recomendar encarecidamente este producto y al proveedor, al 100%Por otro lado, la mensajerÃa de Amazon independiente al proveedor, tardo una semana más en entregar, después de la fecha compromiso que Amazon mismo estimo, no es queja es comentario para que tomen sus precauciones tanto usuarios como proveedores, quizás por las lluvias provocó este retraso,Embalado perfectamente, hasta el dÃa de hoy 4 de agosto del 2024 desde la llegada, estoy muy contento, es una compra inteligente
Ray "I like Space"
2025-01-02 14:14:44
I will jump into the conclusion first just in case you don't have time to read the whole review - this is a five stars experience, highly recommend.I have a HP old laptop (may be 10 years old) as my home computer. I upgraded it with a SSD and running Windows 10. I mainly used to check email, convert music mp3/mp4, backup my phone, download YouTube etc. No gaming. It works but kind of slow. Recently, I tried to install DaVinci Resolve for video editing. The install failed because of missing GPU capability.I started looking for alternative. After searching for months and waiting for good deal. I found this refurbished Dell Optiplex 7010 Business Desktop. While it said business desktop but it fit my general usage non-gaming requirements good. I compared it with Black Friday deal, and see that no point to spend two to three time of money for something very similar.I ordered it and it arrived in 2 days with perfect packaging and condition. They even put in a USD wifi adapter so I can connect and start the setup immediately.I have been using it for a week now. All works perfectly. I have four USB 3 HD and a NAS storage connected to the desktop, running in G ethernet (ethernet still beat wifi). The performance between my old laptop and the new desktop is couple of light years apart. My last test was to install DaVinci Resolve 17 and it was completed successfully - even therr is no dedicated GPU card.
Amigan
2024-12-09 11:52:28
The system was not in unscratched condition but it performs well enough and has good configuration enough for you to do you daily tasks. Also it can be expanded with low profile Graphics card and has 2 SATA ports. The BIOS options are also a lot so you can tweak the system as you like, has RAID option in side and wake-up on timer as well.