For years I had a bathroom that was plagued with black mold due to excessive humidity. The little dots would appears along the tops of the walls shortly after I'd scrubbed them or painted over them, and then bloom into larger rosettes within weeks. We tried squirting bleach at them, we scrubbed them routinely, and they went away only to appear again a few weeks later. We tried leaving the door open to let some of the humidity out, but that meant less privacy. We opened the window in the summertime, and that helped, but in the winter it was far too cold. Then I stumbled across this machine while on vacation at my sister-in-laws house and the solution was clear.I'm one of those people who obsessively research a major-ish purchase like this before I buy it. I don't like dropping cash on something that later turns out to be a dud, so I read reviews and comparisons and went and looked a few items in stores. Finally, I bought this machine and it's terrific. It works effectively and is easy to use. I empty it about once/week and clean the filter on average once/month. I'm very satisfied - if you're looking for a good, quality dehumidifier with great customer support look no further.UPDATE 2/10/19: My original unit stopped working after a few months so I reached out to HOmelabs and they substituted it for free. The replacement has been chugging away for nearly a year now without any issues - faithfully sucking the moisture out of the air and drying out my steamy bathroom. Best of all - ZERO black mold. Love this unit and would highly recommend both the appliance and the brand.UPDATE 7/6/20: this little beast is still going strong. Sucks the humidity out of the bathroom in the winter and then moves to the basement in the summer. Runs 25/7/365 without complaint or missing a beat. Pretty economical to run, too. Would recommend and buy another whenever the time comes.UPDATE 5/14/22: This little champ is still going after nearly five years. It runs daily, faithfully dehumidifying our bathroom which sees 3-4 steaming hot showers per day (kids have grown into smelly teenagers since we’ve had this thing). I haven’t seen mold in so long I’ve forgotten what it looks like. About to pull the trigger on buying another unit for the basement over the summer, which will then replace the original on the bathroom/basement rotation when it eventually has to “go play with its friends on a farm upstate” someday.UPDATE 7/31/23: This thing is truly the energizer bunny of dehumidifiers. It’s getting a little noisier and perhaps a little less efficient but after 5.5 years of non-stop service it has held up extremely well for a consumer grade appliance. I still haven’t subbed it out for a new one (probably will do so as we get back into fall and the bathroom window closes). When I do getting another one of these will be the easiest decision of the year.

Competitively priced, acceptable sound (not too loud as some reviews mentioned, but my unit is 4500 sq foot size model for large home and basement applications, and it’s in our basement)Works SUPER EFFICIENTLY, we empty it 2 times every day and our basement is at a walkout level meaning 1 of 4 cement walls is not underground. With all the rain we’ve had in MI this year it was reported that we had 5” of rain during the month of June alone which is much higher than MI normal June rainfall calculations. However, on Saturday July 24 there was a torrential rain storm with 4 tornadoes to surrounding towns between 10 and 40 miles surrounding my town and in the 25 years I’ve lived in my home which has heavily wooded and hilly topography in our subdivision where the home lots average 1/2 acre, we had so much rain it was unbelievable. It was reported to be 4” of rain in just under 45 minutes of time. My back lot which is hilly and wooded had a 3 foot-wide swale of water rushing across my property, even going uphill at times to finally be redirected and emptied into a huge culvert running under the side street on my property’s western border. I have a corner lot and that rushing water was truly shocking to observe! My dehumidifier has been operating just AWESOME keeping up with all our surrounding soggy yard from on top of our grass, but also underground as well. Our soil also contains a lot of clay, making run-off and soil reabsorption even more of a challenge this year.My unit arrived within the estimated delivery expectations and even though the box had an area on one corner where the box was smashed in a bit, the dehumidifier was extremely well packaged so thankfully there was no damage to our unit. My husband assembled the parts and wheels with ease and he reported that it was easy to set up for your individual personalized setting choices as well. This dehumidifier comes with a one-year manufacturer warranty, but if you register your unit online at hOmeLabs.com website you qualify for an additional 6 months of Warranty coverage through the hOmeLabs manufacturer. Additionally, you have 30 days after purchase to decide if you would like to purchase any additional third-party warranty coverage as well. What has me on the fence regarding buying additional product coverage is two-fold. First, one of the third-party insurers starts their 2-years Warranty beginning on the date of the product purchase, so hence; their coverage runs concurrently with the manufacturer warranty which in my opinion is stupid AND in the other third-party insurer coverage it is not “clearly stated,” nor can anyone answer my question about who pays the “return shipping” fees if this product has to be sent out for repairs and if I’m recalling correctly I seem to remember that this dehumidifier weighs about 30 to 40 pounds. So if it’s the homeowner who has to pay return shipping fees to get it to someplace to be repaired those return costs will be exorbitant, so probably not worth buying additional extended warranty coverage. But it’s available to buy if the customer chooses too. Overall I’m extremely impressed and pleased at the functioning of this dehumidifier, I’m just hoping it’s going to keep operating this efficiently for several years. We take care of our products so if you do the required maintenance and keep the filters washed and cleaned as directed it should last for many seasons. In Michigan I only have to run it during the months when my furnace isn’t in use since the months that my furnace runs totally keeps any potential dampness from Spring rains or Winter snowfall dampness from developing in my basement.I do highly recommend this product as we’ve had it in use around 3 weeks to date and not a speck of wetness, or any damp smells or musty odors at all can be identified at all…. And I have a nose like a hawk when it comes to noticing anything like that in my lower level PERIOD. So far, so good! Great purchase all around!!! It’s built for large 4500 sq foot areas but obviously it also is working totally and equally efficient inside my basement cedar closet too, so perfect for small spaces in my very large sq foot overall basement space!!!

Exceptional is the one word that best sums up my experience with both the product and the company.This is the 4th dehumidifier I've had in this location. It's replacing a Shinco unit that died early. While this is not as quiet as the Shinco, it works an order of magnitude better. Just a bit more fan noise means much better air circulation and a more effect unit. This does an amazing job of removing moisture and what puzzles me most is the air smells so fresh ! I've not experienced with with any other dehumidifier. When my other unit goes, it will be replaced with one from hOmeLabs.I had a shipping issue with my order and needed help to resolve it. I am frankly amazed at just how good their customer support is, second to none. They put a good deal of time and effort into taking care of this issue. This is not the level of customer support I expect from an online vendor. It's more like what I've experienced from a small, hometown store keeper.Exceptional !

This is a great dehumidifier for my home. The unit is quiet, gets the job done and is easy to move around. The only thing I don’t like is the super small reservoir, I wish it were bigger. Thankfully it comes with a drain hose so I can drain it into a 5 gal bucket.

Great product. No issues so far this product runs well.

I found this dehumidifier works well. The noise level is fine. I have it in the basement, so it is not really a factor, but I am not sure I would have it in my bedroom and on when I wanted to sleep. It appears to drain well and I use a hose to drain directly to a drain pipe in the basement so I never have to worry about the container filling up.A perfectly good product and works as required.

Works great for our basement. Keeps it nice and dry. Bought the hose that was advertised with the unit and that was a waste of money. The hose did not fit and we needed to get parts to make it fit. The hose was for a high pressure washer. Should have bought the display gadget that was advertised for about $20.00. All in all great machine and does what was promised.

I was having condensation on my windows. This is not good as it can lead to mold problems. This has cleared my issue right up and also it redistributes warm air into my apartment as an added bonus. It’s sleek and stylish and I wish I had gotten it years ago. It’s energy efficient. I have been running it 24 hours straight since I got it and my hydro bill is still within range. It shipped great and the ppl I bought it from were super helpful too!

Works great, not huge, low noise, easy move about if required....and takes care of the basement humidity...clothes not damp like before when hung to dry -i recommend. Oh hose sold separately, does not come with hose which is odd.