Sylvia Fitch-Mcconnell
2025-08-03 17:00:52
great product to differentiate gemstones. you should have some basic knowledge to use this tester.The item arrive with the box a bit dented and the item did not work correctly. I reported it to the seller who was very communicative. A new item was shipped out immediately and works good. great seller and great communication. thank you.
ClaytonJ
2025-08-02 15:04:41
DO NOT PURCHASE!! The unit that I received was completely non functional right away, it never even calibrated correctly. And now the company will not honor even a return becaise I no longer have the box, they have ZERO CUSTOMER SERVICE and they will straight up take your money and ignore you. FOUR THUMBS DOWN 👎👎👎👎
phorst1
2025-05-12 15:44:35
On some stones there was no reading at all. Needle just dead.
nfjord7
2025-05-06 17:59:08
I had a different model than this one two of them actually. They didn’t work worth a damn. This one you can at least calibrate yourself. And it’s very easy. Other machine you couldn’t calibrated couldn’t do anything. So you really couldn’t trust it. You have to watch your calibration closely though it varies from each time that you turn it on. It’s a little bit of a pain but it’s better than the other other one I had. That one you could not calibrate it all. So I’m pretty happy with this machine
Customer
2025-04-23 14:42:44
Gotta say...we purchased the Presidium tester and it came non calibrated and worked for about 3 days. We are now returning it. The Smartpro arrived today which we were able to test and it worked out of the box! You can see by the photo to that there is a major difference in quality and size. It also has a fantastic little manual for which the other unit does not. So, we will test with it for awhile and give it a go. I will update this review if we end up having to return it as well.
Michele Christine
2025-04-20 18:27:52
It cannot start up. The needle goes back and forth, then it powers off. Only started using on Sunday, and today is Wednesday. I am with the other 1 stars, first one was missing the instructions, and the second one does have scratches. But it appeared to be new. I changed the batteries still nothing... I think this may have been a reconditioned unit?
K. M. Foster
2025-04-05 14:09:34
I read the reviews before purchasing, and decided it was still worth a try.Read the directions, all of them! Be sure to calibrate, use clean dry stones, and most importantly watch temperatures. At first the readings were wonky for the same gem. Back to the instructions…temperature! The house is cold, the stones even colder. I washed and throughly dried my hands and used them to warm gems one at a time. Spot on for every gem! I waited about a minute in between each gem.My recommendation is to pay attention to temperature, and pace for accuracy. (operator errors)I hope this review helps with your decision to buy this product.
dollnoodle
2025-03-13 15:33:32
I like this machine a lot, I use it all the time. But it's not for the novice. You need to have a good gemstone knowledge before using this. It doesn't tell you the exact gemstones and very little gemstones are listed. But if you know the hardness of the gemstones or use a gemstone book. You can definitely tell the difference of the gemstones. It can tell you the difference of Blue Topaz and Aquamarine. The difference of Rhodolite garnet Pink tourmaline and Pink Spinel. Just because I know the hardness. Just like any tools you need to know what you're doing with it.
ahmed alghamdi
2025-03-01 10:40:48
منتج اصلي
Abigail
2024-12-13 18:01:23
I own a jewelry store and use it to test stones that I buy. I also use it to test for the customers. I like how easy it is to use. It does need to be calibrated with each use, but that is not too much of a big deal once you get use to it.