GREAT snowblower for its class! Performs well above the Greenworks 40v 20" machine in my opinion.I recently purchased a Greenworks 40v 20" battery snowblower from Walmart.com for $159. I initially gave it a very good review, but after using it twice (and getting bucked in the abdomen quite forcefully after running over an ice chunk) I decided to return it. It was underpowered and, despite its 20" clearance width, would only produce a shallow rounded cut of maybe 14-16" in wetter snow. Anything really challenging would trip the automatic shutdown continuously - got annoying fast. It's a decent tool for many but, after more testing, it just didn't seem to suit my needs.In the meantime, I ordered this Snow Joe 24v x 2 18" machine from Amazon. At the time, it was on sale for an incredible $185 for the "TV bundle" (machine, two 4ah batteries plus dual charger, cover and scraper) so I thought "why not?" Well, it sat in the box, unopened in my entryway for a week or so. Given my experience with the Greenworks 40v model, I was prepared to just send this back to Amazon untested and go out and spend the money on a "real" gas powered Toro machine. But... it was just sitting there, curiosity got the best of me, so I busted it out and gave it a try. So glad I did!Assembly took about 5 minutes out of the box (mostly due to those stupid hitch-pins they're using now for the chute control rod instead of thumb screws - have a pair of needle nose plyers on hand). I made sure both batteries were warm and fully charged and then took it out on its first job early this morning. (1-2" of fresh overnight snow with about 6-8" of old, compacted snow underneath, and 2-4" of VERY compacted snow and ice under that.) It worked great for about 10 minutes or so in the regular snow and even started cutting up the icy stuff on my walkway. Then the auger hit my cement step - and it quit - and wouldn't start back up. It was doing so well and I was so disappointed because I thought I had busted it right out of the box! I waited a few minutes, popped the batteries out and back in, and... it started. I continued where I left off but without much success, as the machine would then stall out under any kind of significant load. I called it quits after about 5 more minutes. I took the batteries out to recharge and warm back up, and brought the machine back into my garage to defrost and "rest". Wishful thinking, I guess, but since I had already broken it out I decided I would at least give it a second chance later.I must say that I was shocked when I took this thing out for a second trial tonight. We had received about 4-5" of more wet snow during the day so I was less than optimistic. I started off slow, going down my driveway and removing about 4-6" of top snow with little effort per pass. I then turned to my walkway which was buried in 2-3 feet of new and old snow. With some decent effort, I was able to carve out a 3 foot plus path/cave out of that huge drift. Not once did it stall out during this second trial, despite the fact that I was working the absolute hell out of it. It did bog down under heavy loads, but kept running and fought through whatever I put in its path. It worked flawlessly, without any loss of power, for about 15-20 minutes before my ungloved hands started to freeze and I had to quit. When I removed the batteries and took them inside, they both still had 1 bar left, so I probably could have gone at least another 10+ minutes. Again, I was really working this thing hard the second time around - not just casually dusting off 3-4" of light snow!In contrast to the Greenworks 40v machine, I think this Snow Joe model has a few advantages that make it a somewhat superior tool in this class...- The motor: The SJ motor just seems like it feels and sounds more "robust" when it starts up. It has a bit slower start-up to it (- The power: The SJ is 48v (2x24v) while the GW is 40v. I'm not an electrical engineer, so I can't really comment intelligently on any difference that this 8v difference would have in everyday use. The only "apples to apples" data I could find by means of comparison is that the GW motor is listed at 1.08 KW while the SJ is listed at 1.20 KW. I do wonder if the SJ 18" model enjoys an additional advantage of having to distribute power over a somewhat shorter auger than the GW 20"? I don't know.- The auger: The SJ has a steel, rubber-tipped auger assembly while the GW uses plastic/poly. In theory, the steel auger of the SJ should have a somewhat greater ability to crush-up wetter, icier snow. In my limited use of both machines, I found this to be somewhat true. The SJ auger just tended to "eat through" the tougher stuff with a bit less effort than with the plastic GW and did not stall-out when moderately challenged (at least during the second trial of the SJ).The trick to this (or similar) snow removal machines is technique. You can get so much out of this if you just know how to use it properly and aggressively. Things to remember to remove lots of snow and "tunnel-out" walkways are:- Angle-up and ride-up to remove the upper levels of lighter, fluffier snow drift first. This is a relatively light machine, so if you're still young and strong enough to do so without risk of injury, you can potentially remove ALOT of lighter top snow drift.- Straight ahead with level snow. It'll get through even the tougher stuff with short, measured pushing once you get the hang of it.- Angle down a bit to clean closer to pavement if so desired. Personally, I'm only looking to "de-bulk" the snow on my driveway. I'll drive over some slush and ice out of my garage - I don't care - and I'm only looking for a machine like this to clear a walkable path for delivery personnel and the rare neighbor kids who lost a ball over my fence.Make no mistake - this is NOT a replacement for a gas-powered machine by any means, or even a heavy-duty battery powered blower from the likes of Toro or EGO. Even Greenworks and Snow Joe both make MUCH heftier and capable battery powered machines. This one by SJ is simply a decent light- to medium-duty tool for the average homeowner at a reasonable price point. In my opinion, it does outperform the roughly equivalent GW 40v tool to some degree, but both are great brands. If you can grab this machine for a good deal like I did, you should do so without reservation. It will serve you very well if you learn how to use it properly.

This is my second snow blower. I sold the first one because it was just too big and difficult to maneuver. It was more than I needed.The Snowjoe was highly rated, much smaller and lighter than my first snow blower. I thought this would be great. After the first snow fall I came away very disappointed. The snow was really just slush. The Snowjoe did not do well with the slush. I spent more time clearing the slush out of the Snowjoe than actually clearing my driveway.The next snow fall was more of an actual snow storm with a couple inches of light snow. Again, I was disappointed. The Snowjoe didn't do very good with the light, fluffy snow. And then it just stopped. It started and stopped several times before I realized that the batteries were discharged. I still had about 1/3 of my driveway left to clear. I had to use the trusty snow shovel to finish.I now had reason to read the product listing more carefully. I found this snow blower should be able to clear about 370 square feet of driveway. Great, {Sarcasm}, this is less than half the size of my driveway.For the next snow storm I had a different plan for using the Snowjoe. I used my shovel to clear around the two cars I have to park in my driveway. Once finished with this task I then got out the Snowjoe to clear the remainder of the driveway. I also decided to push the Snowjoe much faster to make sure I finished the driveway before running out of charge in batteries. I was pleasantly surprised to be able to finish clearing the snow and still had about half the charge in the batteries. I was even more pleasantly surprised to find that the Snowjoe does a much better job of clearing the snow when pushed quickly. I think it helps to have more snow entering the auger faster. The snow is cleared better and is thrown further.After a couple of snowstorms I changed my plan of attack a little. I used the Snowjoe to get past the cars first, cleared the end of the driveway and then used the Snowjoe around the cars. I was able to clear all the snow before the battery charge was depleted!Somewhere in the middle of all this I looked at the product listing and then did some math. I wanted to know just how much runtime to expect. The product listing does not say. With the power rating of the motor I calculated the current draw for the motor. Using this current and the listed amp-hour rating for the two 24V batteries, I calculated the Snowjob should run about 19 minutes. I am somewhat confident in my calculations because I am an electrical engineer and I have been doing this sort of math for over 40 years.I did contemplate a larger, higher rated snow blower with a 56 volt battery. In reading about this carefully I found it was listed to run for only 27 minutes. I figured the difference was not worth the time, effort and cost for the other snowblower.Knowing how long the Snowjoe should run, and finding it throws the snow better, I will continue to push it kind of fast. I now understand this should be enough for my own driveway but I will not be able to help any of my neighbors without stopping to charge the batteries and drink some hot chocolate. Maybe I'll look into getting another set of high capacity batteries. But not this year.The assembly was very easy, no issues at all. It is nice that there is an included cover. So far I have only used it once, before it snowed. In the spring I'm sure I'll use it to keep the Snowjoe clean and ready for next winter. The included ice scraper is interesting. I haven't tried it yet.I still haven't had a deep snow storm. I don't know how the Snowjoe will do with deep snow.

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This snow blower will be a major relief for your back and arms, and is a must-have. It may not be as powerful as some of the more expensive snow blowers but a little bit of pushing is all that's needed to take care of any snow removal job.For a standard driveway, this snow blower is great. It will handle a foot of snow no problem, even if it's snow from the day before. It comes with two batteries that when fully charged will have enough juice to handle a typical two-car driveway.The one scenario where this snow blower will struggle is when you have to clear the snow pile (those created by plow trucks) at the end of your driveway, which would usually comprise of compacted snow and chunks of ice. Some manual work would be required to soften things up a bit beforehand. The batteries will be fairly drained but still enough to clear most of your driveway. No complaints though, as it's still tremendously better 100% manual shoveling.Other notes:- assembly was really easy- it's very light (you can pick it up with one hand), but surprisingly powerful for its weight- the throw distance is quite good to start and progressively gets shorter, but not to the point that it would be a hindrance

I wanted to use this cordless snow thrower a few times before submitting a review. The unit arrived quicker than expected and set up in under 10 minutes - basically just fold open the handle and add the rod for the discharge chute controller. I used the Snow Joe to clear 4-5 cm of very heavy slush with deeper from road plow passing. It did well on the driveway and struggled a bit on the deeper stuff, with chute blocking four times. Not a surprise and easy to clear with the attached tool. Battery lasted just over 20 minutes under hard load. Second snow of the season last night. 9cm to 15cm depending upon where I measured. 25cm range from plow. Again, heavy snow that started as rain. Same result as first time. It did cut out a few times in the deeper heavy snow. Simply pull it back and move forward at a slower pace. Battery lasted 20 minutes.I wasn’t expecting the power of a two stage gas blower and the Snow Joe doesn’t have it. Overall, I’m very satisfied with this Snow Joe unit. I’m looking forward to the usual fluffy snow as the temperature drops and anticipate the unit will be great. I will update my review if there are any surprises. A great little machine for the price.Update: 20cm/8” snowfall with drifting medium to light snow in excess of 30cm/12”. The SB18 did a great job of clearing. Given size of area I need to clear, I will be buying additional batteries now I know how well it works. Photos attached.

Last year, this unit worked fine, but this winter, the snow blower was basically pushing the snow, not pulling it in and blowing it out. I could not see what the issue was but I suspected the augur wasn't grabbing the snow; something was possibly worn. I contacted Snow Joe and customer service rep Marvin and I went through the possibities. He was very helpful. Marvin finally decided that the augur was not working properly and, because they didn't have that augur in stock anymore, they would replace my unit. I wasn't expecting this, so really impressed. However, after being passed over to 'product specialists' where they checked my registration and also asked about my issue, I was told "We highly recommend only using the snow blower if the snow is fluffy and not wet." I responded back that I didn't have a problem last year with snow and that I had been told I was to receive warranty replacement. I also told them that in the Amazon reviews, people indicated that it worked well even in 'wet snow.' I then received an email from Joanna Manila from Snow Joe who said 'We will proceed with the one-time courtesy replacement for the whole item. Before doing that, I just want to let you know that your unit 24V-X2-SB18 is currently out of stock due to high demand.' I was told to reach out in 3-4 weeks to follow up. I did that and waited, I reached out again and waited... after reaching out several times, I finally clued in I was being 'ghosted.' I reached out again pointing how I was being treated. I pointed out that Snow Joe had offered me a replacement, I didn't ask for one, I was just trying to figure what was wrong with mine, and again...'ghosted.' Where I live, I have just a handful of weeks left of snow, so almost over. If Snow Joe didn't want to replace the unit, why did they say they would, and instead of ghosting me, just respond to me and indicate that they had changed their mind..or something!! Initially my customer experience was exceptional, but quickly changed to horrible. So NEVER AGAIN.

I wanted to review this product once I really use it to clean the snow.The product is easy to assemble and use but main issue is the battery, which last only for 20 to 25 min even after full charge. That does not helpful in snow/cold weather.I am from Kitchene, Canada, we have a snow storm on 12th Jan 2024, I used it to clear snow on next morning but just within 23 min it stopped working since battery died.On the other hand I would say it cleans fine for 20 min and cleans snow very well but battery life is the main issue of this product in my opinion.I would give 3 out of 5 star considering, easy to use, assemble and battery life.Thank you. 👍