Reviewed after 13 months - overall this is a great lock that my family has been happy with. I did not want wifi connection and this fit the bill. The fingerprint sensor still works great and occasionally needs to be wiped clean to work properly. The keypad is difficult to see sometimes during the day and I wish there was some haptic feedback. It does light up when touched. The lock mechanism is loud and I wish it was quieter. I love the auto lock feature where the door locks after whatever timer you set. I never have to remember to lock the door. However the motor does run even after you manually lock the door which is not a smart design. Best of all, 13 months and after heavy use we only just starting to get a low battery alert. I think I can squeeze 14 months out of a set of batteries for our main front door. If you want a good fingerprint sensor keypad without wifi and long battery life and some useful programming features, then I recommend this one.

I recently bought and installed two Yale Assure Lock 2 Touch door locks. I elected to get the keyless version with Bluetooth only.It doesn't take too much searching to find plenty of YouTube videos that show how easy it is to defeat conventionally keyed locks. So right off the bat, going keyless was a step up in security. I chose the Bluetooth-only option mainly to keep battery drain to an acceptable level. But it's also the case that I have no need to remotely activate my locks or view their status - never had it and don't need it. On the other hand, without a Wi-Fi-enabled lock you lose geofencing capabilities and remote/timed entry for house cleaners, dogwalkers, and guests.Here though, something that isn't mentioned (or is easily missed) in their sales info is that Yale does not recommend using keyless locks if you only have one entry door because you can be locked out if there is a lock failure. That warning appears in the user's manual.But with the Assure Touch, there are three ways to open the lock: finger touch, keypad code, or with the app if you are within Bluetooth range. And if the batteries go dead, you can touch a 9-volt battery to contacts on the underside of the keypad to enable the lock. So there is plenty of built-in redundancy. It seems like the only failure mode would be if the actual motor-driven locking mechanism somehow broke or jammed. But there is redundancy there if you have these locks on more than one door since the chances that two locks would fail at the same time is probably highly unlikely.Installation was relatively easy but if you don't know what end of a screwdriver to pick up or are intimated by putting together Ikea furniture, it might be a challenge.My main issue came after installation. The user manual is very good in explaining the installation but not so much with getting the app up and running. After install, the manual just tells you to follow the instructions on the app on your cell phone. But I found it like following a road detour and suddenly there are no more signs to follow. I did not find either the app or user manual documentation to be forthcoming in telling you how to configure the lock and how to add other people. You can grant access to other homeowners and guests but it's not immediately clear how. I suppose there is always Google there to help, but at least at the time of this review, there is a 24/7 Yale customer hotline that proved to be quite responsive and helpful.But after you explore the app and get used to it, it offers a lot of functionality. I opted to install the Yale DoorSense hardware (which is nothing more than a little magnet) that lets the door "know" when it is opened or closed. This enables to door to automatically lock at a time delay of your choosing. So there's no more I-wonder-if-I-locked-the-door anxiety when you leave. You can also program in the number of tries someone gets to guess your keypad entry code before getting locked-out for a period of time that's also programmable.But the best part of the lock is the touch entry. It is amazing. You just have to touch (importantly, not press) the finger of your choice on the fingerprint reader and the lock opens instantly (you LOCK the door using any finger). Easy and convenient.This is a well thought-out lock that looks great and is easy to use. I very much recommend it. The only thing left to be assessed is how well it performs over time in regular use. But my immediate impression is that they are very well made and likely to go the distance.

I want so badly for this to be a good product. Quick fingerprint access and the ability to give access from afar are game-changers. When it works, it's great. Unfortunately it often doesn't work.We've had it for a year, and I've lost all trust in it:1. The app will frequently lie about whether the lock is open or locked. (!!!) You have one job!2. It loses wifi connectivity when everything else in the house is fine, meaning we can't rely on being able to control or check it remotely.3. I've had it refuse to lock (via the app, or via the external keypad) until I rebooted it by removing the batteries. Thank god it failed unlocked. If it had failed in that state while locked, we'd have had to break into the house.4. It's decided to complain that the lock is "jammed" (it's not) every time it opens, and no amount of recalibration will convince it otherwise.5. It can't even update the firmware, timing out on every attempt.TLDR: the software is so bad that it's entirely untrustworthy, and that makes it pretty worthless.

The lock (Yale Assure Lock 2 Touch YRD450-F-BLE-BSP) has excellent features, with fingerprint unlock which works fairly well and 'one-touch' locking from the outside. From the inside, the knob is turned to lock/unlock the door. This lock is the 'second' lock on the door. We purchased this lock particularly because it does *not* have a key (which could be picked), because it has decent batteries (4 x AA) and because Yale is a reputable lock brand.As some other reviews mention, although sold by amazon.com.au, the lock doesn't seem supported in Australia (or anywhere other than USA/Canada).This results in - for us - two separate problems (1) extra steps involved in configuring the lock with the 'Yale Access' or 'August Home' app (2) connecting the lock to the local networkThe second problem I have not been able to solve. As of July 2024, the 'Yale Access' app and 'August Home' app does not recognise the 'Yale Connect Plus Wifi Bridge' (currently sold in Australia) and the 'Plus' bridge is not listed in the manual product selector choices. I purchased the older version of the Wifi bridge (the version which is not 'Plus', and is no longer available from standard shops in Australia). Although I could connect to that older Wifi bridge with the app, trying to connect that Wifi bridge to the lock is not successful (the app reports an error). Another Amazon review - and an oblique reference on the Yale website - mentions that Yale Assure Lock can connect to the Wifi bridge, so I don't know if that is a problem with buying the Australian version of the old Wifi bridge or because the App doesn't like being outside North America (although I'm using an VPN).Sadly, z-wave standards are different in Australia compared to the USA, and there are some reports that using the Yale Assure 2 wifi module is detrimental to the lock's battery life.The first problem is solveable. As of July 2024, it *cannot* be configured with the "Yale Home" app which is available to Australian users of Google Play. Either the "Yale Access" app needs to be installed from another source or the "August Home" app can be used (available in Google Play for Australian users). Both these apps will not allow a lock to be 'added' to the 'home' unless the app believes the user is in the USA or Canada. Some other users mention using an American phone number. I used an Australian phone number, but used a VPN to 'fake' a USA location.

Was great when it worked. After about 3 months it stopped. Followed all support and replaced batteries and reset to factory settings.. it's useless. Very disappointed.

Este producto no funciona en México. Este cerrojo necesita la app “Yale access”, pero esa aplicación solo está disponible en la App Store de Estados Unidos. Para México existe “Yale Home”, pero al momento de intentar registrar este modelo, arroja un error “No Devices Found”, del cual es imposible seguir. Intenté muchas veces, de verdad no compren este producto a menos que tengan acceso a la app de Estados Unidos, y aún así no me arriesgaría. Pésimo.

Had the Assure Lock for more than 3 years with no issue. When this fingerprint model came out, I made the switch. Ordered during Black Friday sale and got it delivered in early December. Installed it and was working well, until yesterday. Just slightly more than 2 months since installation, I got locked out of my house. Nothing worked. HomeKit, Yale app, PIN, fingerprint. Thought perhaps the battery died, tried a 9V to the pins on the outside of the lock, doesn’t work either. Waited for an hour to try, still couldn’t get anything to work. To only way was to get a locksmith to drill through the lock, and in the process getting it destroyed. I suspect the front panel facing outward was faulty, and caused everything to stopped working. Once the locksmith severed the connection to the front panel by cutting the wire, the back panel with the single button worked miraculously. Somehow it reconnected via Yale app and HomeKit, and batteries proved to be still working as the motor still worked. However at this stage, the front panel was already destroyed since I was locked out of the house. Although the first gen was good, I have totally lost faith in this 2nd gen product. Be wary when purchasing this product.

Please research this issue before buying: this lock doesn't work outside the USA as the manufacturer blocks it via software.