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Your cart is empty.Unleash the full power of your Ooma Telo with the new Ooma HD3 Handset. This third-generation cordless handset is designed to take advantage of everything Ooma has to offer. With a sleek comfortable design, an intuitive menu system, and a battery life that will keep you talking for hours, the HD3 Handset is the perfect companion device for your Telo. NOTE: Each Ooma Telo can support up to 4 wireless peripherals. The HD3 Handset is not compatible with the original Ooma Telo Handset or the Ooma Hub. Some features require a subscription to Ooma Premier.
Gary in Stone Mtn
2025-08-11 16:51:34
The Ooma HD3 arrived with two AAA Ni-MH rechargeable cells, charger base, and wall-wart power supply.First thing to do: Toss the included junk batteries and insert two Panasonic Eneloop AAA cells. This move will provide you with longer time between charges and reduce the possibility of a gooey mess accumulating in the phone.We charged the handset for 30 minutes, then the LCD screen asked to be paired with the Telo base. Note that the HD3 only works with second generation or later Telo units. If you have an older Telo, either upgrade to a newer model or purchase an HD2.The screen said to press and hold the PAGE button on the Telo. (It is hidden on the back of our unit). The HD3 then asked to be linked. Yes! Then it spent a few minutes automatically downloading the latest firmware. That is it. All done.Now we were able to make and receive calls, review our voicemail, and see caller ID and optional photo on the LCD screen.There is no provision for external headphones.The handset earphone sound quality was very good; Loud and clear. The speakerphone sounded like a tiny speaker coming from the back. Well, it is.While idle, the LCD screen displays the local time.Setup was a snap so we did not require assistance from Ooma, however I have noticed that customer support has improved tremendously over the years. The phone helpline is usually only a 2 minute wait and the people I spoke with are helpful, easily understood and efficient.This is our first experience with a DECT 6.0 2 GHz handset, and range was not as spectacular as we had hoped. You might get 100 meters/300 feet if you mounted it on your front porch and walked down the street. In our real world situation inside we got about 35 feet before dropouts. Suggest that you give some thought to mounting the Telo base at a central location, maximizing the range. This is not so much a complaint against Ooma but pointing out the limitations of the DECT specification.Third parties make DECT 6.0 repeaters and they might work with the Ooma system and HD3, but we have not tried that yet. Perhaps another customer review will expand on this possibility.One feature worth noting: You may press a PAGE button on the base to make a sound from the HD3 speaker. It is loud enough to be heard through sofa cushions.A feature missing is the ability to copy a phone directory entry to favorites. While you may press keys to search for a specific contact, there should be an easier way to move a contact into the short favorites list. As it is now, you must select from the call log.In summary, the Ooma HD3 handset looks nice, works great at close range, and is easy to setup. We are pleased with the purchase.
db
2025-07-24 13:52:24
Ooma is great for a home phone line via internet :)
Karen L
2025-07-15 10:29:55
Great phone except if you want to use it with a non-Ooma cordless. The problem is that if you answer the call with the HD-3 you can not have someone else take the call on the non-Ooma phone. That person will hear a dial tone if they pick up while the call is in progress. The reverse is true, too. Not good. Ugh. Ooma gives the impression that there is full integration between the two. There is not.As for the Ooma phone, the set-up went smoothly. No problems with the update and the battery holds a charge. The sound quality is fantastic, which is very important because a family member is hard of hearing.Customer service at Ooma has been fantastic. The reps took their time to investigate any issues and have been very professional.Ooma-please update your website, so we can make a better decision on whether the HD-3 is good for our needs.
William J. Snyder
2025-06-16 16:40:42
Well, it's a cordless phone; so how great can it be? It's pretty great. I have used OOMA for about 6 years now and I always had a 3-phone Panasonic cordless system connected to my OOMA Telo by a phone cord. That setup worked; but I was having problems on occasion when I would pick up a call; it would hang up. I was going to buy another cordless phone system until I saw this OOMA HD3 handset and I thought.... why not? I was hoping that the HD3 would seamlessly integrate with my OOMA Telo and would give me a better experience overall. Well, it met my expectations.I did replace the cheap rechargeable batteries with the Panasonics that another reviewer suggested. I figured it made sense because manufacturers typically ship with the lowest grade batteries available; the Panasonics are working. But let's talk about the phone:1. It is very similar to form and fit as most cordless phones on the market. No real surprises here. The buttons and menus are what you would expect and what you are likely used to.2. It connected effortlessly to my OOMA Telo Air. Just press a button on the Telo and make a selection on the phone and they paired immediately. Very easy.3. I tested this on a call with a family member who I normally talk to. They remarked that the clarity of the call on their end was very clear; much better than when I was using the Panasonic system. Everything was great on my side as well.4. I can now check my OOMA voicemail on my phone with a click of a button. I had to go online or to my OOMA Telo for voicemail with my old phones.5. I can easily update my contact list (telephone directory) online at my OOMA account and they show up on the phones contact list; something I couldn't figure out before with a regular phone.There may even be other good features that I haven't discovered yet. But the bottom line is that this phone integrates very well into the OOMA Telo and OOMA system, making for a frustration-free experience. The range seems to be quite good as well. I do think that the price point for the single phone (approximately $50) is a bit steep; I think it should be offered lower. But there is a price to pay for convenience...I understand that. I will probably purchase another if I catch a sale; but one is good for me now.If you are new to OOMA or thinking about OOMA service in lieu of a telephone landline....do it! You will save SO MUCH money in the long run for a small initial investment. My recommendation for a new OOMA user is to buy the OOMA Telo VoIP Home Phone system with three HD3 handsets (TELO3HD3); that is a pretty good deal at $149.99 and will give you everything you need for whole house coverage and a good experience. I am personally happy that I found OOMA and made the decision to switch years ago; it has probably saved me nearly $5000 over the six years that I have had the service.
Joe 2020
2025-05-17 20:47:58
The greatest flaw with Ooma was always the lack of a great handset. I had the previous versions of this handset and the volume was never loud enough and the range poor. Ofcourse, you can always plug in your existing home phone.. but the wireless hand sets i had never quite works well with the Ooma. This time they nailed it. This great handset has excellent volume, is much lighter than a cell phone so it doesn't exhaust your arm, has great functionality and a nicely lit screen. It also has great range. i have the Ooma base station in the basement on the opposite side of the house and the handset still picks up the signal no problem.
Customer
2025-05-08 18:22:15
The Ooma System is amazing (and quite inexpensive)! It costs me $17.00 per Month and I have free calling to anywhere in North America...and, I also have second phone number as a part of the package. I would buy it all again!!
Customer
2025-05-07 14:55:10
i have 2 other phone on this line this one does not ring setting are good ,,not sure why
Guilis
2025-04-03 17:33:53
Il n’y a pas de choix pour le français et aucune programmation pour des numéros de téléphone et en plusIl ferme la ligne sans raison. Je suis déçu tant qu’à moi je leur retournerai le téléphone.Merci. Gilles
daniel smith
2025-01-31 11:04:39
Sound is so clear compare to my old one. Recommande 100%
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