Dorinda
2025-09-01 18:01:09
I've been using this model for over 20 years now so I have gone through a few. This one is very smooth and quiet when pressing the foot pedal or the buttons on the actual machine, my last one was very jerky and loud
J MACMILLAN
2025-07-31 12:02:06
Delivery was immediate. Quality of equipment met our expectations.
BooksCatsLifeIsGood
2025-06-26 16:01:44
The package was very well packed and arrived safely. The transcription machine is exactly the same one that my office had, which I have used for 40 years! This one is in excellent condition, for a refurbished product, and is fully functional....at least for the one day that I have used it! So far, I am very pleased with this transcriber.
Brettster
2025-05-25 11:34:05
It arrived in pristine condition as well as the pedal and a brand new headset. However, in using it, I found that the backspace control slide button is not adjustable from the beginning of the slide button to the end. I will have to struggle with it because I had already sent back the Panasonic RR-830, which was not the transcriber I needed and the postage was very high. Does the owner have any idea of how I can fix the backspace control slide button from this end? I will await your reply.
rubytuesday
2025-05-15 11:42:59
I used this machine for years to take minutes of business meetings and it was used when it was handed over to me. I used it for ten years before it gave out. When researching a replacement, I could not have been happier when I found this same brand and model available. I am not tech savvy but I can adjust the speed of the tape, the tone and volume and voice speed. I do not use the foot pedal to pause, rather I use the pause button. There may be as many as 15 people in the room and I sit near the center of one of 4 long tables (2 long tables butted together adjoined to 2 across). This easily picks up everybody's voices. This has enabled me to record our minutes far easier than I could do by hand or with just a standard tape recorder.
Barbara
2025-05-12 15:10:53
it is so wonderful and plays great
Thomas Wilkison,
2025-04-20 16:34:44
I have had two previous Panasonic transcribers and they were both fine. The outside box that Amazon placed this machine in was in perfect condition when I received it, but the inside box was beat up and had been taped together. I would guess that someone else had received this machine and had returned it. I called several of the phone numbers listed in the book that came with this machine and was told that it was a discontinued item and they didn't work on these machines any more. If they cannot find someone to honor the warranty and fix the defect, I feel that the company should offer to have it returned and refund my money.
Master Mikey
2025-03-17 11:39:49
I have had this machine just over 1 month and have been using it between 3-5 days a week, and it worked just fine.This morning the foot pedal decided to rewind back to the beginning of the tape every time I let my foot off it. Playback works fine if I disconnect the foot pedal, but I have to manually press play and rewind.The rewind works really well and doesn't require a lot of repeating phrases.Called Panasonic customer support to request a new foot pedal and got hung up on.
Gail Ruginis
2025-03-03 16:05:12
As a medical transcriptionist, when my transcriber quits working I am out of a job. Believe it or not, there are still doctors out there who only dictate to tape. My doctor is one of them and when my machine quit I was panicked! Magma Group came to my rescue. I explained my predicament and they said they would help any way they could though as the transcriber originates in the USA the delivery was probably going to take 3 to 4 weeks. They kept me informed via email of the progress and actually managed to get it to me 2 weeks from my order date. I am so grateful and the machine looks and feels like new. Works like a charm! Many kudos and THANK YOU!
gary mclean
2025-02-06 11:37:50
Defies logic that this machine was new. It appears to of been purchased at a garage sale. The foam on the headphones disintegrated and were dirty. The box was torn and it refused to play —-my secretary refused to use the machine.