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Your cart is empty.Ellen Keiley
2025-08-28 18:39:38
We purchased this heat pump to heat our 15-foot round above ground pool in New England. We are beyond pleased and almost shocked with how well it worked. Before purchasing, we really researched options and this pump seemed the best value for the money based on comparing reviews with more expensive units.Within 3 days the heat pump raised our pool temperature over 10 degrees and is now maintaining at 90 degrees. We actually turned the temperature down so the water doesn’t get any warmer. This is even during cool nights late August. We agree a solar cover is very important at night to maintain temperature.I should add very easy to install. I contacted customer service via email with a few questions and they were very friendly and responded right away. Our pool filter is on a timer and the pump will turn on and off when the pool filter turns on and off. It is based on water flow and give an E06 error code when the pump shuts off. It corrects itself as soon as the water turns with the water filter.I highly recommend this heat pump unit! We only wish we bought it years prior!
Jack I Mott
2025-08-15 11:48:16
Unit was very easy to install and was hooked up in a matter of minutes. It’s been running for three days and has a raise the water temperature one single degree. I’m supplying 82° preheated water, and it still hasn’t raise the temperature. Furthermore, I tried to contact customer service and there is none. Amazon said they couldn’t give me the contact information and would send a message on my behalf. Still haven’t heard back from them. I’ll be returning this piece of crap especially since they don’t even have any customer support for the product first and last purchase.
BB
2025-08-12 21:04:11
The EU50 has an advised flow rate of 500-1000GPH. I had an INTEX C530 that came with our 2500 gallon 12ft pool (so toward the bottom of that range). It worked ok with the EU50. It took a few days to get up to temperature as expected, but if I ever left it overnight without the cover it would lose quite a bit of heat - as much as 5-7 degrees. In addition to that, the EU50 would get error code 6 (indicating inadequate flow rate) and stop operating whenever the filter got a little bit dirty and had its flow rate reduced. I was having to clean the filter daily just from the pollen.Since the C530 was at the bottom of the advisable range, I decided to get an INTEX C1000. It made a world of difference! Now the EU50 can keep the temperature stable even if I forget to put the cover on for a night. And I haven't seen error code 6 a single time from the filter getting too clogged.I'm really happy with the EU50 - the pool is always at a comfortable temperature even when it's cold outside. If you end up getting this heater - even if you already have a pump in the advisable range, I'd recommend buying a new pump toward the high end of the range.
carfan0178
2025-06-14 21:40:27
I bought this knowing it was a stop gap solution. Our pool is a 15ft x 48" Bestway steel side pool (5000 gallon). We bought it for $900 at BJs. We had to upgrade literally every thing on this pool. Ladder, filter, pump. We are all in about $1700. This has always been a "let's see how much we use it before we buy a new pool" kind of pool. We like the pool but even in the direct sun. The northest is not consistent for summer Temps. The last few years have been a few days of high 80s/low 90s. Taking about 3 days for the pool to reach 78-80 like we like it. Then usually the next day 60s and the process would start all over.I am a mechanical engineer and understand the laws of thermodynamics and knew a a 16,000 btu heater could work if it is on all the time to maintain the temperature not heat 20 degrees in a day.Water flow rate has nothing to do with heating, only perception of heating. At max speed 75gpm our pump max it seem like it's not heating and on eco at 25gpm because if you flow 3x the water your water temperature will be 1/3 as much but the amount of btus applied to the water is the same. I often put the pump on eco for a few minutes just to make sure it's actually heating. Also you will use 1/4th the energy trying to maintain the pool temp the turn it off and on.So here is the list of what I have found after a few weeks. Yes hot water does come out! It will only gain about 10-12F above ambient temp and maintain water that is about 14-16F above ambient. On an 84 degree day I was able to get it up from 58 to 73. This was also with a solar cover. This will not extend a pool season. Just regulate the pool temp for the pool season.Thing I have an issue with....First not a 16000BTU heat pump, it is 14000BTU. The label on the side confirms it.Second the thermal protection does not trigger early enough causing frost... also it does not have a defrost function but I assumed that.Third, The fittings are 1-1/4" and for the life of me I could not find good quality tubes.In conclusion have reasonable expectations, it works but is not a permanent solution. This heat pump was purchased so my toddler would not get hypothermia when we teach him to swim. Next year or the following year, I will add a sub panel and run 220v to my pool and I will buy a proper sized 50000btu heat pump that offers cooling/defrost.I am giving it 4 stars because it lied about the capacity.
Logan
2025-05-16 10:01:58
Was having second thoughts after reading some of the lower rated reviews but so far has been working great holding the temp at 78 with no solar cover outside temps have been low and water temp hasn't changed, very quiet, one thing to note is making sure you have the correct fittings as the heater only comes with hose barbs I had to do a little plumbing to make it all go together with the intex sand filter, for everyone asking yes it has a pressure shut off. Heated our 22x12 pool in 2.5 days with no solar cover
Erick Villatoro
2025-05-02 17:44:46
It take more than 3 days to increase 2 degrees the temperature of the swimming pool. I do not recommend spending all this money for something that does not warm your pool as needed.
Candice M.
2025-04-27 21:06:23
It is a heat pump so it is slow to heat the water but it does work good. I live in northern British Columbia Canada. Our summers are short amd not very warm so it's nice to have a pool that's not freezing cold. It's heated my 9' x 12' x 48" Intex pool up to 30°C and has kept it there with no issues. Worth the investment!
Customer
2025-04-12 16:14:02
The media could not be loaded.
Craig J.
2025-02-10 16:11:33
Wanted to know about whether the heater had a pressure switch to shut it off automatically if the pump turned off. Messaged the company five times and they never got back to me. The heater works OK. If you’re looking for any help from the manufacturer, forget it
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