Eric Andersen
2025-07-23 12:03:55
Much better than the previous Polaris pool bottom cleaner. We live in Dallas and have 10 trees around the property and privacy screens from prying neighbors and lush landscaping. Every month there is new debris that gets into the pool. Leaves that fall depending on the season, pollen, crepe Myrtle berries, oak tree germination deposits, summer bugs, etc. We got a variable pump to filter the water so the debris stays in the skimmers, but there is still some debris that falls to the bottom of the pool. The pebbled surface of the pool lasts longer than traditional plaster, but it does allow for debris to get trapped between the pebbled surface.The family that designed and built the house were really pros. One of the design particulars was that the pool is positioned so it gets morning, afternoon and evening sun, making it an enjoyable sunny pool experience. The flip side is that in the summer the debris that didn’t get picked up by the previous Polaris machine, decomposed and caused algae to grow, especially during the hot Texas summers and was a menace to get rid of. Last year we had to drain and fill the pool the algae was so out of control. We had to get a better system due to the day-long desired exposure to sunlight the pool was designed for because the debris left over created algae. Once out of control, it was nearly impossible to eliminate. We spent a fortune on chemicals and it had to be monitored constantly. When we’re on an extended vacation and when we returned, the algae had taken over.So we needed a better solution. The new Polaris machine was the answer. Our water is crystal clear now and no extra shock or other chemicals are needed now. Back-washing the filter has much less frequency, more than half reduced. It is a stand alone mechanism not tied to the filter system, which is unfortunate, but it doesn’t need a separate pump and climbs walls and even cleans the tile at the water surface. It also has a programmable daily cycle so it can work while you are gone, but we haven’t tried that yet. It works so well it needs to be emptied more often than the other model we had but that means it is working well. It’s expensive, but so are chemicals or manually cleaning the bottom in addition with the old Polaris machine we were using, so the algae stays away in our rather large 30,000 gallon pool, that has lush landscaping and all-day exposure to the sun.What a relief! Problem solved and I would recommend it even though it is a stand alone mechanism and your Polaris pump will be deemed obsolete. Well worth the extra cost. And the peace of mind it provides is, well, “Pricelessâ€! Problem solved.
Charles Webster III
2025-07-20 13:40:27
The Polaris sport 9000 series with 4wd is the best system on the market for cleaning. For durability, don’t expect more than 2-3 seasons. I had the Polaris back pressure system beforehand - which I think does almost nothing. I got a sport 9550 and it was a vast improvement. It worked great for 2 seasons and the cable went bad and one of the drives broke. So, the cost was almost $500 to fix, so I bought a new one. I got 2.5 seasons, it broke, and I got another. After the third broke after 2 seasons, I switched to 9450 because all of the programming features I find unnecessary and the “remote control†drive is a joke and a gimmick that sounds great until you see it does not work well at all. And the programming, if you intend to burst your basket, keep the Polaris in for a week on the program. If you want the basket to stay clean of leaves, debris and DE and all other stuff…. You should take it out, clean it and hose it down once per day. I do that. I have switched to the Remington SUN SHOCK (2 - I have a 28,000 gallon pool) and my chlorine consumption has gone down by 75% (I bet it could go more, but I am keeping a little more than necessary) and I shock the pool once per month (rather than 1-2 times per week). The pool is super clear water. I suspect that this should lengthen the life of this unit. Chlorine kills these things. So, if you invest in one of these and need quite a bit of chlorine (I used to go through 6 3†tabs per week with a 10 tab chlorinator) - I recommend you also get the Remington solar sun shock if you have an outdoor pool. I love those things. I also have a solar breeze nx2 solar skimmer. So, I try to keep the pool as clean as possible with machines. Anyway.., if you really think programming is important on a daily schedule, 9550 and up is better. If you know it’s more important to clean the unit daily amd than just set a 1.5 to 3.5 scrubbing length , then get the 9450. It’s really all need. I know. I’ve owned 3 9550’s at this house and 1 9450. My parents, the same. Brothers, the same, vacation homes - we all did the same. And we also all switched to Remington solar shock.
Matt S
2025-07-16 18:12:05
I've had this product for just over two years.PROS: Great at cleaning the pool (floors and walls of the pool). Very quiet. Set a schedule for it to clean so it's not bothering people while they swim. Can typically clean the whole pool in just one cycle.CONS: The housing fades fairly quick. The cord is not tangle free. It's a pain in the butt. Every few days you need to disconnect and work all of the kinks out so it can run the length of the pool. The programming is fairly simple, but redundant and time consuming. The BIGGEST CON is customer service/support. There is none. There is a phone number for you to call and they'll pretend there's support, but there is no live person to talk to. I've tried every day for weeks. Sometimes they say there is too much of a call log and just hang up. Other days they say wait time is 45 minutes, but then the longer you stay on the phone the longer the wait time becomes. I've let the phone stay on hold for as long as two hours before and still nothing. I've used the "call me back feature" and have never gotten a call back.The product is decent, but for $1k product, I expect to have some customer support when things go south. I do not recommend purchasing this.
High Tech Redneck
2025-05-31 20:56:58
I’ve really enjoyed this cleaner. I have a kidney shaped plaster pool and this cleaner does a great job. I don’t have any trees so I can’t speak to it getting clogged but it does sweep up the debris. Pro tip, I only put it in the water when I use it, about once a week and I take it back out. That has really increased the longevity of the parts. This is my 3rd season and it looks like I need to replace the bushings because the wheels are getting wobbly. Look on YouTube how to replace the bushings. Doesn’t look too difficult for someone handy, if you aren’t, you might want to pass. Only issue is replacement parts are expensive. 32$ per tire? Come one Polaris.
Douglas Plumsteel
2025-03-29 17:17:30
I previously owned three iRobot pool cleaners having returned two to Costco and giving the last one away as Costco no longer stocks them and I understand iRobot doesn't make a pool cleaner anymore. This product is far superior, easy to cleaner and program plus with the lift feature it is very simple to remove from the pool. I have now had the cleaner for one month and hope that it continues to preform well for the future.
Jonathan
2025-02-05 13:16:31
Pour leNettoyage de la piscine
Margot M.
2025-01-23 18:29:36
So much better than our older robot. Easy to empty basket, cleans the 20 s40 pool in under two hours including the sides of the pool right to water levelThe only complaint is that it twists the cord in one direction only. It is quite a pain to detatch the cord and untwist it after every use. The last robot we had alternated directions each time so the cord would twist counterclockwise one time and clockwise the next. As a result you didn’t have to untwist it yourself after each cleaningOther than that minor inconvenience we love it!